Service Technician - Journeyman Electrician

Cyrillus; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Certified Crane Service Technician to join their dynamic team in Stoney Creek, Ontario. This role involves performing essential maintenance and inspections on overhead crane equipment, ensuring safety and efficiency for a diverse clientele across the region. You will be responsible for diagnosing faults, executing repairs, and providing top-notch customer service to maintain positive client relationships. The ideal candidate will have a certification in crane operation and a passion for technical excellence. If you thrive in a collaborative environment and enjoy hands-on problem-solving, this opportunity is perfect for you.

Qualifications

• Certified Crane Service Technician with expertise in maintenance and repair.
• Strong customer service skills and ability to work with diverse teams.

Responsibilities

• Perform inspections and maintenance on overhead crane equipment.
• Diagnose faults and provide timely repairs for optimal performance.
• Maintain client relationships through effective communication and service.

Skills

Crane Maintenance

Problem Diagnosis

Customer Service

Preventive Maintenance

Technical Reporting

Education

Certification in Crane Operation

Technical Diploma in Mechanical Engineering

Tools

Diagnostic Equipment

Maintenance Tools

Job description

With offices in Boisbriand, Jonquière, Sept-Îles, QC and Stoney Creek, ON, we are currently looking for a Certified Crane Service Technician, attached to our Stoney Creek team serving a varied clientele throughout Ontario.

Under the responsibility of the Service Manager, the Service Technician performs the maintenance work necessary for the proper functioning of lifting devices at our customers throughout Ontario. In your activities, you will have to interact with skilled tradespeople, operators, supervisors, equipment suppliers, and customers.

Duties and Responsibilities

1. Perform inspections of overhead crane lifting equipment according to current standards.
2. Diagnose faults, identify causes, and make necessary repairs for problems of any complexity.
3. Analyze breakages and recommend corrective actions.
4. Perform preventive maintenance of equipment.
5. Modify the equipment according to the work requirements.
6. Any other tasks requested by the supervisor.
7. Maintain excellent business relationships with clients and address inquiries, concerns, and complaints promptly and professionally.
8. Provide timely and courteous service to maintain positive client relationships and satisfaction.
9. Offer guidance and training to clients on proper crane usage, safety protocols, and maintenance practices.
10. Maintain accurate records of service activities, including repairs, inspections & maintenance.
11. Generate detailed reports outlining work performed, parts used, and any recommendations for future maintenance or upgrades.