Service Technician II

Vanderlande Manufacturing USA; Eastern Ontario; On-site; CAD 55,000 - 75,000; Full time

Job summary

Vanderlande is seeking a Service Technician II to support a large automated warehouse in Canada. You will troubleshoot and maintain high-tech material handling systems, focusing on electrical and mechanical components, sensors, drives, and control equipment.

The role requires hands-on experience with schematics, test instruments, and safe operation in a fast-paced environment. A valid driver’s license and electromechanical training are essential.

Qualifications

• Experience supporting automated systems with strong electro‑mechanical skills.
• Ability to diagnose electrical faults and replace/configure field devices (inverters, sensors).
• Ability to troubleshoot mechanical components (gearboxes, bearings, sprockets, drives).
• Experience with electrical schematics and wiring diagrams.

Responsibilities

• Troubleshoot routine issues in the material handling system.
• Perform preventive and corrective maintenance on electrical and mechanical components.
• Inspect, interpret engineering drawings, and locate system layout and operation.
• Record maintenance in CMMS and communicate status to stakeholders.
• Respond to call-outs, alarms, and safety concerns; ensure Vanderlande standards.

Skills

Electro‑mechanical skills

Electrical fault-finding

Mechanical fault-finding

Electrical schematics

Electrical test instruments

Vocational qualifications

Driver license

Education

Electromechanical studies

Job description

Service Technician II

Job Description

About Vanderlande

Vanderlande is a global leader in logistics process automation, specializing in automated material handling systems for airports, warehouses, and parcel operations. Our innovative solutions help move millions of products and pieces of luggage around the world every day. With a strong focus on technology, collaboration, and continuous improvement, we are committed to delivering reliable solutions for our customers while providing meaningful career opportunities for our employees.

About the Role

Vanderlande has recently built a large advanced automated warehouse for one of the largest retailers in the world in Canada. You will play a pivotal role in our support of this state-of-the-art warehouse. You will work closely with various teams to ensure efficient on-time preventive maintenance and swift troubleshooting when incidents arise. The ideal candidate for this position has a strong understanding of warehouse operations, is comfortable with high-tech systems and automation, and is committed to maintaining the highest standards of safety and efficiency. This role is crucial to our mission of providing the best service to our customer to make sure their business can thrive in Canada.

Key Responsibilities

• Technician II will be relied upon for troubleshooting support for routine problems in the material handling system.
• Responsible for the maintenance and troubleshooting of mechanical components such as: motors, motor-gearbox assemblies, rollers, bearings, shafts, sprockets
• Responsible for the maintenance and troubleshooting of electrical control components such as; photo eyes, motor starters, relays, limit switches, proximity sensors, solenoids, encoders, variable frequency drives
• Communicate with various parties on the work performed and present status of specialty systems
• Interpret engineering drawings in reference to layout, location, and operation of the system
• Execution of preventive maintenance (both electrical and mechanical)
• Reporting of every executed maintenance activities in CMMS
• Analysis of system errors
• Replacements of machine spare parts
• Reporting of problems and maintenance activities that need attention
• Attending to call outs, faults, alarms, and warnings and monitor system from the Control Room
• Compliance with all Vanderlande programs, policies, and procedures
• Perform other duties / assignments that might be occasionally required by the management

Requirements

• Experience of supporting automated systems with a proficient level of electro- mechanical skills
• Electrical fault-finding and fault-rectification skills, including the replacement and configuration of field devices (inverters, sensors, scanners etc.)
• Mechanical fault-finding and fault-rectification skills (gearboxes / bearings / sprockets / drives etc.)
• Experience with electrical schematics / wiring diagrams
• Skilled in the use of standard electrical test instruments
• Relevant vocational and / or technical qualifications
• Valid Driver license

Preferred Qualifications

• Electrical License: Industrial Electrician Trade Certification or Certified Construction/Maintenance Electrician or "Red Seal" Industrial Millwright License
• Warehouse Operations experience
• Conveyor services or material handling services experience
• Completion of at least two years of electromechanical or electromechanical engineering technology studies at a recognized post‑secondary institution

Knowledge-Skills-Abilities (Competencies)

• Working knowledge of mechanical and electrical systems
• Ability to read diagrams, electrical drawings, operation manuals and manufacturers specifications
• Knowledge of use of hand tools, precision measuring and testing instruments
• Flexibility with time, able to shift priorities quickly based on staff and system needs
• Team player with strong verbal and written communication skills
• Customer and service oriented
• Working knowledge of computers and equipment
• Ability to solve problems under pressure
• Pro‑active attitude towards process improvement
• Working in a stressful environment

Position Type/Expected Hours of Work

Full time position; 24/7 operation

Travel

This position requires no travel.

Supervisory Responsibility

This position has no supervisory responsibilities.

Physical Demands

While performing the duties of this job, the employee is regularly required to communicate (transmit, convey, receive) information. The specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently (25% to 75%) required to climb, reach, sit, and access confined spaces that require kneeling, crawling, and other positions that require physical maneuvering. The employee is constantly (75% or more) required to move and lift objects (stacks of totes/ trays, tools, equipment, parts, etc.) of up to 50lbs; bend/twist; stoop; stand; walk; push-pull. The employee is occasionally (up t