Service Technician 2

Big Tex Trailers; Beaumont; On-site; Full time

Job summary

A leading company in trailer services is seeking a Service Technician 2. The role involves servicing and repairing trailers, installing truck beds, and providing excellent customer service. Candidates should have welding skills and a valid driver's license. Competitive pay and a sign-on bonus are offered.

Benefits

$3,500 Sign-on/Retention Bonus

Qualifications

• 2-3 years applicable work experience preferred.
• Valid Driver’s License required.

Responsibilities

• Perform service, repair, and accessory installation on trailers and truck beds.
• Examine, test, adjust, and repair bearings, lights, wiring, and brakes.
• Sell parts and service, and assist customers with trailer hook-ups.

Skills

Welding

Customer Service

Education

High School Diploma

Associates Degree

Job description

Job Details

Level: Experienced

Job Location: Trailer World-405 Beaumont CA - Beaumont, CA

Position Type: Full Time

Salary Range: $19.00 - $30.00

Job Shift: Day

Job Category: Installation - Maint - Repair

This is a job working for Big Tex Trailer World

Competitive Hourly Pay

$3,500 Sign-on/Retention Bonus Available!

Summary

The Service Technician 2 is responsible for providing excellent customer service through servicing and repairing trailers and installing truck beds, snowplows, towing systems, and other related products.

Essential Duties and Responsibilities

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles, and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace, and/or install parts/accessories on trailers, truck beds, tow vehicles, snowplows, and install wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders, list parts needed, estimate costs, and plan work procedures using parts lists, manuals, and diagrams. Must be able to quote service work.
• Sell parts and service.
• Help customers hook up a trailer and perform visual safety inspections (lights, safety chains, decking, etc.).
• Perform warranty service and complete required documentation.
• Complete service paperwork or computer system entries completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory, including purchasing, receiving PO’s, and cycle counts.
• Assemble trailers.
• Park and move trailers.

Qualifications

• High School Diploma or equivalent (GED).
• Proven ability to weld (MIG and oxy-acetylene).
• Valid Driver’s License.
• Associates Degree or Trade School Diploma preferred.
• 2-3 years applicable work experience preferred.
• Must be available to work Monday – Saturday and overtime as needed.