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Job Summary:
As a Service Technician, you will operate on-site to perform preventative maintenance, repair equipment, and install replacement parts related to RYKO, MacNeil, and competitor's vehicle wash equipment and accessories. The Service Technician will also train customers on basic equipment maintenance.
Job Duties:
- Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
- Replace, repair, or adjust parts and systems as necessary
- Inspect, lubricate, and check wax and detergent levels as applicable, in accordance with preventative maintenance contracts
- Run equipment through 'cycles' to ensure proper functioning
- Advise customers on necessary service work and recommend replacements for worn or damaged parts, systems, etc.
- Inspect equipment post-installation to ensure proper function
- Provide training to customers on operation and maintenance
- Develop and maintain good rapport with customers to ensure satisfaction
- Deliver parts, chemicals, or supplies to customers if needed
- Complete work orders, expense reports, and time logs
- Stay updated on equipment changes via manuals, service bulletins, videos, and engineering documents
- Maintain inventory of parts on service vehicle and in warehouse; report levels as required
- Keep management informed of significant issues or progress
- Comply with all safety and regulatory laws and company policies
- Perform other duties as assigned by the Installation/Service Manager
Qualifications:
- High school diploma or equivalent
- Minimum of 3 years experience as a Service Technician
- Clean driving record with specified violations and accidents
- No recent impaired driving convictions or pending charges
- Basic math and writing skills
- Interest and aptitude in mechanical, plumbing, electrical work; experience with meters and power supplies
- Ability to interpret manuals and instructions
- Ability to work independently or in a team
- Forklift experience or certification preferred
- Customer service orientation and adaptability
- Strong multi-tasking and organizational skills
- Intermediate computer skills with Microsoft and Google Suite
- Good communication and organizational skills
- Ability to read blueprints and technical documents
- Local to Edmonton, AB
Physical Requirements:
- Lift items up to 50 lbs.
- Perform repetitive motions, climb ladders, and stand for prolonged periods
Additional Details:
Hourly wage range: $26-$33, based on experience.
Reasonable accommodations may be made for individuals with disabilities. Job duties and responsibilities are subject to change. National Carwash Solutions is an Equal Opportunity Employer.