Service Technician

Price Industries Limited; Winnipeg; On-site; CAD 75,000 - 120,000; Full time

Job summary

SolutionAir Limited in Winnipeg, Manitoba, is seeking an experienced Service Technician to join our hands-on team. You will test, start up, and commission HVAC units at the factory and at customer sites across Canada and the United States.

You will work independently, troubleshoot, and support warranty issues while collaborating with Engineering, Manufacturing, Quality, and Service teams. Reading drawings and mentoring junior technicians are part of the role.

Qualifications

• 9+ years of HVAC testing, commissioning, startup, and service.
• Red Seal Refrigeration and Air Conditioning Mechanic certification.
• G1 or G2 Gas Technician certification.
• Ability to read and understand engineering drawings.
• Strong troubleshooting and customer-service skills.

Responsibilities

• Test, start up, and commission HVAC units at the factory before shipment.
• Travel to customer sites to start up, commission, service, and troubleshoot HVAC equipment.
• Support customers with warranty and service issues and provide practical solutions.
• Collaborate with Engineering, Manufacturing, Quality, and Service teams to resolve equipment issues.
• Read and understand engineering drawings and control sequences.
• Provide customer training and technical support when needed.
• Complete service and commissioning reports and keep customers updated on status.
• Mentor junior Service Technicians.
• Build good relationships with customers, especially on high-priority issues.
• Travel across Canada and the United States as required.

Skills

HVAC testing

Startup & commissioning

Troubleshooting

Customer service

Engineering drawings

Independent work

Education

Red Seal Refrigeration & AC Mechanic

G1/G2 Gas Technician

Job description

Who We Are

SolutionAir Limited, is a North American manufacturer and distributor of semi-custom roof top and air handling equipment, energy recovery units (RegenCore), and data centre exhaust units (www.solutionairgroup.com).

SolutionAir Limited’s founding principles have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have led to our rapid growth.

We are a dynamic, progressive and innovative organization looking for new talent in our growing Winnipeg manufacturing facility. If you thrive on new challenges, and working in a friendly, team-driven environment, you should consider the following opportunity.

What You Can Expect

• Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.
• Telus Health Virtual Care - All employees and their families have free access to top medical professionals when they need advice or a second opinion.
• Manulife Virtual Pharmacy - Access pharmacy services anytime, anywhere through the Manulife app, with eligible prescriptions delivered directly to your home.
• Manulife Mental Health and Counselling Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling, consultations, and guided programs all in one place.
• Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
• Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
• Wellness Reimbursement Program - Employees are eligible for a fitness centre or club membership reimbursement of up to $300 per year, this includes Fitness related App’s.
• Personal and Professional Development - We are committed to helping you reach your potential through training and education.
• Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.

Service Technician

SolutionAir is looking for an experienced Service Technician to join our team in Winnipeg, Manitoba.

This is a hands-on position where you will work both in our factory and at customer sites across Canada and the United States. You will be responsible for testing and commissioning HVAC units at the factory, as well as providing startup, service, troubleshooting, and warranty support at customer sites.

We are looking for someone with 9+ years of experience testing, commissioning, and servicing HVAC equipment who can work independently and is comfortable dealing directly with customers.

Key Responsibilities

• Test, start up, and commission HVAC units in the factory before they are shipped.
• Travel to customer sites to start up, commission, service, and troubleshoot HVAC equipment.
• Support customers with warranty and service issues and help find practical solutions.
• Work with Engineering, Manufacturing, Quality, and Service teams to resolve equipment issues.
• Read and understand engineering drawings, wiring diagrams, and control sequences.
• Provide customer training and technical support when needed.
• Complete service and commissioning reports and keep customers updated on the status of their equipment.
• Support the Manufacturing team when required.
• Help train and mentor junior Service Technicians.
• Build good relationships with customers, especially when dealing with difficult or high-priority issues.
• Travel across Canada and the United States as required.

What We Are Looking For

• 9+ years of experience in HVAC testing, commissioning, startup, troubleshooting, and service.
• Strong experience with commercial and industrial HVAC equipment.
• Red Seal Refrigeration and Air Conditioning Mechanic certification.
• G1 or G2 Gas Technician certification.
• Good knowledge of HVAC, refrigeration, heating, electrical, and controls systems.
• Ability to read and understand engineering drawings and technical documents.
• Good troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Able to work independently and as part of a team.
• Valid driver's license and passport, with the ability to travel across Canada and the United States.
• Organized, reliable, and comfortable working in a fast-paced environment.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.