Service Technician

National Carwash Solutions, Inc.; Toronto; On-site; Full time

Job summary

A leading company in vehicle wash solutions is seeking a dedicated Field Service Technician to perform maintenance and repairs on various equipment. The role involves troubleshooting, customer training, and ensuring equipment functionality. Ideal candidates will have a strong mechanical background and excellent customer service skills, along with a clean driving record. This position offers a competitive hourly wage based on experience and requires local residency in the Greater Toronto Area.

Qualifications

• At least 2 years experience as a Service Technician.
• Ability to interpret manuals and instructions.
• Must be local to the GTA area.

Responsibilities

• Perform service work on vehicle wash equipment, including troubleshooting.
• Advise customers on necessary service work and provide training.
• Maintain inventory of parts on service vehicle.

Skills

Customer Service

Communication

Mechanical Aptitude

Electrical Work

Plumbing

Time Management

Education

High School Diploma

Tools

Forklift

Job description

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Job Summary:

As a Field Service Technician, you will operate on-site to perform preventative maintenance, repair equipment, and install replacement parts related to RYKO, MacNeil, Belanger, and competitor's vehicle wash equipment and accessories. The Service Technician will also train customers on basic equipment maintenance.

Job Duties:

• Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
• Replace, repair, or adjust parts and systems as necessary
• Inspect, lubricate, and check wax and detergent levels as applicable according to preventative maintenance contracts
• Run equipment through 'cycles' to ensure proper functioning
• Advise customers on necessary service work and recommend replacements of worn or damaged parts
• Inspect equipment post-installation to ensure proper function
• Provide training to customers on proper operation and maintenance
• Develop and maintain good rapport with customers to ensure satisfaction
• Deliver parts, chemicals, or supplies as needed
• Complete work orders, expense reports, and time logs
• Stay updated on equipment changes via manuals, service bulletins, videos, and engineering documents
• Maintain inventory of parts on service vehicle and in warehouse
• Report significant problems or barriers to the Service and District Manager
• Comply with all safety and regulatory laws and company policies
• Perform other duties as assigned

Qualifications:

• High school diploma or equivalent
• At least 2 years experience as a Service Technician
• Clean driving record with limited violations and accidents
• No recent impaired driving convictions
• Interest and aptitude in mechanical, plumbing, and electrical work
• Ability to interpret manuals and instructions
• Ability to work independently or in a team
• Forklift experience or certification preferred
• Strong customer service and communication skills
• Ability to multitask and manage time effectively
• Intermediate computer skills
• Must be local to the GTA area

Physical Requirements:

• Lift items up to 50 lbs.
• Perform repetitive motions and physical tasks as described

Additional Details:

Hourly wage: $25-31 based on experience.

Work shift: Monday-Friday 8am-5pm with rotating weekends.

Reasonable accommodations available for individuals with disabilities. Management may change duties as needed. Equal Opportunity Employer.