Service Sales Representative

Gutor; Calgary; On-site; CAD 115,000 - 125,000; Full time

Benefits offered by this job

Base salary CAD

Performance bonus

Paid holidays

Health, dental, vision

Life Insurance

Disability benefits

HCSA

Telemedicine

EAP

Travel support

Job summary

Gutor, a leading international manufacturer of UPS systems for industrial applications, seeks a results-driven Sales professional in Canada. The role focuses on building new business, maintaining key accounts, and expanding market share within the assigned territory, while traveling up to 40% nationally.

Required qualifications include a degree or diploma in Electrical/Electronics or Business and 3–5 years of sales experience.

Qualifications

• Degree or Diploma in Electrical/Electronics or Business
• 3–5 years of sales experience
• Ability to build and maintain long-term client relationships

Responsibilities

• Sells products by establishing contact and developing relationships with prospects and recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities.
• Establishes, develops and maintains business relationships with current and prospective customers to generate new business for the organization’s products/services.
• Plans and organizes personal sales strategy by maximizing Return on Time Investment for the territory/segment.
• Resolves customer complaints by investigating problems and developing solutions.

Skills

Sales experience

Account management

Negotiation skills

Client relationships

Prospecting

Education

Electrical/Electronics diploma

Business degree

Tools

CRM software

MS Office

Job description

Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.

Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.

• Builds business by identifying and selling prospects & maintaining relationships with clients.
• Achieves maximum sales profitability, growth and account penetration within an assignedterritory and/or market segment by effectively selling the company’s products and/or related services.
• Personally contacts and secures new business accounts/customers.

Main responsibilities:

• Sells products by establishing contact and developing relationships with prospects & recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements.
• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• Analyzes the territory/market’s potential and determines the value of existing and prospective customers value to the organization.
• Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
• Maintains quality service by establishing and enforcing organization standards.
• Meeting sales targets set for the territory.
• Updating customer data base, record and process orders.
• Keeps management informed by submitting activity and results reports, such as weekly work plans, and monthly and annual territory analyses.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports & making recommendations to management.
• Contributes to team effort by accomplishing related results as needed.
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
• Customer Care: Employees in this position must prioritize customer care and maintain strong relationships with customers, recognizing them as the top priority.

Secondary duties:

• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups .
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Identifies advantages and compares organization’s products/services.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.

Travel Required:

Availability to travel 40% of the time nationally. Occasional international travel required.

Required qualifications:

• Degree or Diploma in Electrical/Electronics or Business
• 3-5 years of sales experience.

Required Competencies:

• Strong sales, business development, and prospecting capabilities
• Proven negotiation, influencing, and closing skills
• Ability to build and maintain long-term client relationships
• Customer-focused mindset with strong client service orientation
• Excellent presentation, communication, and interpersonal skills
• Ability to consistently achieve sales targets and business objectives
• Strong territory/account management and sales planning skills
• Self-motivated, results-oriented, and able to work independently
• Creative problem-solving and proactive decision-making abilities
• Strong product knowledge and ability to articulate value propositions effectively

What we offer:

• The base salary range for this position is $115,000-$125,000 CAD , depending on experience and qualifications.
• Performance-based bonus
• Paid holidays and vacation
• Comprehensive health, dental, and vision coverage
• Life Insurance and AD&D coverage
• Short-Term and Long-Term Disability benefits
• Health Care Spending Account (HCSA)
• 24/7 Telemedicine access
• Employee Assistance Program (EAP)
• Emergency Travel Assistance
Optional Life and AD&D Insurance

Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.