Service Project Manager

Kelly; Saint-Eustache; On-site; CAD 72,000 - 90,000; Full time

Job summary

A major electric vehicle manufacturer is seeking a Vehicle Processing Manager for a one-year contract role in Saint-Eustache, QC. The position involves ensuring timely delivery and compliance in vehicle processing while collaborating with various teams. The ideal candidate has a Bachelor's degree and leadership experience, with a focus on process improvement and quality assurance. This role offers a competitive salary and benefits, with opportunities for extension or permanent employment.

Benefits

3 weeks of PTO

Paid holidays

Insurance options

Qualifications

• 5+ years’ experience in leadership role on cross functional teams.
• Basic understanding of automotive technology and body repair methods.

Responsibilities

• Ensure on-time delivery of vehicles from ports to final destinations.
• Collaborate with internal teams for quality and process audits.
• Manage vehicles offline for quality reasons in all processing facilities.

Skills

Leadership

Negotiation

Process Improvement

Relationship Building

Education

Bachelor’s Degree in a related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

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This range is provided by Kelly. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$72,000.00/yr - $90,000.00/yr

Kelly is looking for a Vehicle Processing Manager in a long-term contract role for a major electric vehicle manufacturer in Canada.

This position pays $100k to $125k CAD ($72k to $90k USD) salary and comes with benefits that include 3 weeks of PTO, paid holidays, insurance options. Hours are normal business hours with some flexibility as well. Would work on-site at least 3 days throughout the week.

Location: St-Eustache, QC.

The New Vehicle Processing Manager will be responsible for ensuring on time delivery of vehicles from the ports of entry or processing facility to their respective final destinations. You will take charge of compliance while upholding strict quality and regulatory standards. This role will take responsibility within the realm of quality as well as vehicle logistics in close collaboration with both internal and external stakeholders. As the New Vehicle Processing Manager you will strive to deliver on service level KPI’s and share reporting to improve process and procedures.

This role may require 10% - 15% overnight travel throughout North America as needed. Most of the travel needed would be between the port location and our company's warehouse.

What you’ll do

• Provide governance over the port processor / processing facility team’s adherence to agreed upon schedules for vehicle processing from first point of rest and storage maintenance in a timely manner.
• Be the liaison between the factory and the local port/processing teams for any factory requested actions.
• Ensure timely completion of allocated vehicles within company's guidelines in line with business needs and objectives.
• Collaborate with port processor/processing facility team to ensure proper resourcing needs are met to meet business needs.
• Manage vehicles offline for quality reasons in all ports/processing facilities, with SLA support, and within KPI expectations.
• Coordinate with the internal teams to provide the port processor/processing facility teams with guidance and training as needed.
• Review processor/technician needs and knowledge gaps to provide direct support and recommendations for additional development opportunities.
• Perform quality and process audits on a regular basis, sharing reporting with the Quality team.
• Work closely with quality teams form timely quality follow up, including submission of vehicle reports from various ports across Canada.
• Deliver rapid reporting and resolution of issues affecting product or process quality by providing feedback regarding vehicle / pipeline concerns.
• Align with port processors/processing facility teams on the company's invoicing protocol for accurate and timely submission.
• Work cross functionally with internal departments for necessary planning for applicable models and model year changes to ensure materials/instructions/accessories are in place

Who you are

• Bachelor’s Degree in a related field or equivalent experience in port/processing facility operations.
• Demonstrated leadership skills acquired through 5+ years’ experience in leadership role on cross functional teams
• Professional certifications highly desirable.
• You are process-oriented and obsess over the details, you seek to continuously drive improvement through process improvement.
• Basic understanding of automotive technology and body repair methods.
• Ability to build strong relationships with business partners while ensuring contractual expectations are met
• Ability to handle and prioritize multiple projects at once
• Thinking strategically and work tactically, with strong negotiation skills
• You have the drive, flexibility, and determination to work in an evolving, ever-changing environment based on market demands
• Strong Microsoft suite (Excel, PowerPoint, Outlook, etc.) experience with the ability to quickly learn additional software programs.

Timeline:

We are looking to fill this position immediately. This is a one-year contract position with a high potential of extension or permanent employment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Project Management, Strategy/Planning, and Supply Chain

• Industries

  Motor Vehicle Manufacturing and Retail Motor Vehicles

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