Service Porter

G3 Automotive Group; Calgary; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Benefits including extended health

RRSP matching

On-site café

Free lunch Saturdays

Employee discounts

Team environment

Growth opportunities

Job summary

Charlesglen Toyota in Calgary seeks a friendly, reliable Service Porter to support our busy Service Department, greet customers, move vehicles, and keep the service drive organized. This hands-on role involves customer shuttle rides and close collaboration with technicians and advisors.

No dealership experience required to start; training is provided. You’ll stay active, work with a team, and help ensure vehicles are cared for from arrival to release, contributing to a positive customer

Qualifications

• Previous customer service experience is an asset
• Friendly, professional communication and strong interpersonal skills
• Reliable, punctual and self-motivated
• Comfortable driving and maneuvering a variety of vehicles
• Valid driver’s licence with a driving record acceptable for the position
• Ability to safely lift, carry and move up to 50 lbs.
• Comfortable working on your feet and completing physical tasks throughout the day
• Ability to stay organized and manage multiple priorities in a fast-paced environment
• Strong attention to detail when handling and inspecting customer vehicles
• Team-oriented approach and willingness to help wherever needed
• Previous automotive or dealership experience is an asset, but is not required

Responsibilities

• Greet customers promptly and provide friendly, professional assistance
• Conduct walk-arounds of customer vehicles and identify visible areas requiring attention
• Safely move, park and organize customer vehicles throughout the dealership
• Arrange vehicles in assigned areas to support an organized and efficient service operation
• Provide shuttle transportation for customers while their vehicles are being serviced
• Take customer vehicles through the car wash as required
• Handle customer questions and concerns with professionalism and a genuine desire to help
• Monitor vehicles for visible damage or blemishes and communicate concerns appropriately
• Help maintain a clean, safe and organized service drive
• Assist with tire inventory, including moving tires to designated storage areas
• Help maintain the cleanliness and organization of vehicles and lot areas
• Complete required documentation accurately and on time
• Support the Service and Sales teams with vehicle movement and other operational needs
• Perform additional duties as required to support the department

Skills

Customer service

Reliable

Team player

Communication

Driving

Job description

Charlesglen Toyota – Alberta’s Celebration Destination is family-owned and operated and one of Calgary’s largest Toyota dealerships. We’re looking for a friendly, reliable and organized Service Porter to join our Service team.

This is a hands-on, customer-facing role that helps keep our busy Service Department moving. You’ll welcome customers, assist with the flow and organization of vehicles, provide customer shuttle rides, help maintain the service drive, and make sure vehicles are handled with care throughout their time with us.

You don’t need previous dealership experience to get started. If you enjoy working with people, are comfortable behind the wheel, like staying active throughout your day, and take pride in being someone your team can count on, we’d like to hear from you.

WHAT WE OFFER!

• Competitive compensation
• Company-paid benefit plan including extended health, dental, vision care and Employee Assistance Program
• RRSP matching
• On-site café with reasonably priced food
• Free lunch on Saturdays when working
• Employee discounts on parts, service and vehicles (conditions apply)
• A supportive, team-oriented environment
• An opportunity to learn the automotive industry and grow within Charlesglen Toyota and G3 Auto Group

SCHEDULE:

Our dealership is open Monday through Saturday. The schedule for this position is:

• Monday to Friday | 8:00 a.m. – 5:00 p.m.

Reporting to the Service Manager, you’ll support the day-to-day flow of our Service Department while helping create a positive experience for our customers.

• Greet customers promptly and provide friendly, professional assistance
• Conduct walk-arounds of customer vehicles and identify visible areas requiring attention
• Safely move, park and organize customer vehicles throughout the dealership
• Arrange vehicles in assigned areas to support an organized and efficient service operation
• Provide shuttle transportation for customers while their vehicles are being serviced
• Take customer vehicles through the car wash as required
• Handle customer questions and concerns with professionalism and a genuine desire to help
• Monitor vehicles for visible damage or blemishes and communicate concerns appropriately
• Help maintain a clean, safe and organized service drive
• Assist with tire inventory, including moving tires to designated storage areas
• Help maintain the cleanliness and organization of vehicles and lot areas
• Complete required documentation accurately and on time
• Support the Service and Sales teams with vehicle movement and other operational needs
• Perform additional duties as required to support the department

WHAT YOU BRING TO US:

We’re looking for someone who is dependable, customer-focused and comfortable working in a busy environment where priorities can change throughout the day.

• Previous customer service experience is an asset
• Friendly, professional communication and strong interpersonal skills
• Reliable, punctual and self-motivated
• Comfortable driving and maneuvering a variety of vehicles
• Valid driver’s licence with a driving record acceptable for the position
• Ability to safely lift, carry and move up to 50 lbs.
• Comfortable working on your feet and completing physical tasks throughout the day
• Ability to stay organized and manage multiple priorities in a fast-paced environment
• Strong attention to detail when handling and inspecting customer vehicles
• Team-oriented approach and willingness to help wherever needed
• Previous automotive or dealership experience is an asset, but is not required

If you’re someone who enjoys helping people, staying active and being part of a team, this is a great opportunity to get started in the automotive industry.

Bring us your reliability, customer service skills and willingness to learn, and we’ll help you learn the dealership environment.

G3 Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.