Service Planning Administrator

Parkland C.L.A.S.S; Red Deer; On-site; CAD 33,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

AD&D

Long-Term Disability

Job summary

Parkland CLASS, based in Red Deer, Alberta, is seeking a Service Planning Administrator to coordinate and manage Individual Service Plans for individuals in service. Under the direction of the Operations Manager, you will support the full cycle service planning process, including scheduling meetings, preparing documentation, and maintaining records in accordance with policy and accreditation standards.

This role is part of an expanding Operations Team, offering professional growth and

Qualifications

• Completion of a one-year post-secondary certificate in Office Administration, Business Administration, Office Management, or a related field.
• Minimum two years of office administration experience.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint; experience with Adobe Acrobat and Canva is an asset.
• Experience with digital file management; experience with SharePoint and/or ShareVision is considered an asset.
• Demonstrated ability to manage time effectively, maintain a high degree of accuracy, and prioritize competing demands.
• Excellent communication, organizational, and multitasking skills.

Responsibilities

• Coordinate and manage Individual Service Plans for individuals in service.
• Schedule and attend meetings, prepare documentation, and follow up as required.
• Maintain file and records management in alignment with policy and accreditation standards.
• Provide administrative and operational support across multiple departments and assist with process improvements.

Skills

Communication

Organizational skills

Time management

Multitasking

Education

Post-secondary certificate in Office Administration

Tools

Microsoft Office

Adobe Acrobat

Canva

SharePoint

ShareVision

Job description

Would you like a challenging opportunity, working in a fast paced, team-oriented office environment?

The Company:

Parkland CLASS is a dynamic human services organization with 600+ employees. Based out of Red Deer, we provide supports to children and adults with developmental disabilities in Central Alberta and the Northwest Territories.

The Position:

Under the direction of the Operations Manager, the Service Planning Administrator would be responsible for the coordination and management of Individual Service Plans for individuals in service. Working collaboratively with the Service Management Team (SMT), this new and fast-paced position will include the management of the full cycle service planning process, including but not limited to, scheduling and attending meetings, preparing documentation, completing required follow up, meeting and engaging with stakeholders, and maintaining file and records management in alignment with Policy and Accreditation Standards.

This position is a key role within an excellent learning environment with opportunities for professional growth and development. It is part of an expansion within the Operations Team to support the growing administrative needs of the organization. In addition to coordinating service planning activities, the Service Planning Administrator provides administrative and operational support across multiple departments, assists with process improvement and systems development initiatives, and helps maintain efficient organizational workflows and records management practices. The role will also undertake other duties and projects as assigned in support of the Operations Department and overall organizational objectives.

• Hours of Work : 40 hours per week: Monday to Friday; 8:00 am – 4:30 pm
• Wage: Hourly wage: $23.68 – $24.89 per hour
• Benefits : comprehensive benefits package, including Health, Dental, Vision, Life Insurance, Accidental Death & Dismemberment (AD&D), and Employee-paid Long-Term Disability (LTD) coverage

The Requirements:

• Completion of a one-year post-secondary certificate in Office Administration, Business Administration, Office Management, or a related field
• Minimum two years of office administration experience
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint; experience with Adobe Acrobat and Canva is an asset
• Experience with digital file management; experience with SharePoint and/or ShareVision is considered an asset
• Demonstrated ability to manage time effectively, maintain a high degree of accuracy, and prioritize competing demands
• Excellent communication, organizational, and multitasking skills
• Occasional travel within Red Deer is required. The successful candidate must possess a valid Class 5 driver's licence and provide a satisfactory driver's abstract as a condition of employment.
• A satisfactory Police Information Check is required as a condition of employment.
• Equivalent combinations of education and experience may be considered.

Why Apply?

• To join a group of welcoming, passionate, and results driven people

We thank all applicants but only those selected for an interview will be contacted.