Service Greeter/Porter - Destination Toyota Burnaby

Kibbi Technologies Inc.; Burnaby; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Training program

Collaborative environment

Career advancement

Job summary

Destination Toyota Burnaby, part of Destination Auto Group, is seeking a Service Greeter/Porter to welcome customers to the service department and assist with check-ins.

You will perform walk-around inspections, direct customers to the Service Advisor, help move vehicles, and maintain a clean, organized service area while supporting a friendly customer experience.

Qualifications

• General customer-facing experience in a service environment.
• Strong verbal and written communication skills.
• Ability to multitask and stay organized in a fast-paced setting.

Responsibilities

• Greet customers upon arrival to the service department.
• Direct customers to the appropriate Service Advisor.
• Assist with walk-around inspections and check-in procedures.
• Maintain cleanliness of the Service Drive-through and work areas.
• Coordinate ride-share/shuttle arrangements as needed.
• Move vehicles within the service parking area and assist with basic tasks.

Skills

Customer service

Communication

Multitasking

Team player

Job description

Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada's Best Employers for Recent Graduates for 2024, Destination Toyota Burnaby is looking for a Service Greeter/Porter who is looking to take the next step within their career!

What we can provide you:

• Competitive and above the market compensation rates!
• Full group health benefits program: extended dental & health, vision care, massage therapy, etc.
• Comprehensive training and professional development program.
• An environment that is friendly, respectful, collaborative and ultimately supports your success.
• Career advancement opportunities!

What you'll be doing:

• Greeting customers upon arrival to the service department.
• Perform walk-around inspection and assessment.
• Confirming basic vehicle information.
• Directing customers to the appropriate Service Advisor.
• General cleanliness of Service Drive-through.
• Direct customers and inquiries to the appropriate departments.
• Arranging ride share/shuttle rides as necessary.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Install disposable seat covers, floor mats, and I.D tags in all the vehicles taken in for service.
• General cleanliness and maintenance of department and dealership grounds as required.
• Perform multiple check in procedures on incoming vehicles.
• Perform other functions such as battery test, trouble code inspection, tire tread depth, etc.
• Vacuuming of vehicles and taking through car wash.

What we need from you:

• Be self-motivated, process driven and overall a team player!
• General knowledge and experience in automotive field.
• Have excellent verbal, written communication and interpersonal skills.
• Enjoyconnecting with customers and taking the time to connect with them!
• Possess exceptional organizational skills and ability to multitask, prioritize and adapt in a fast-paced environment.
• Be willing to follow policies and procedures as outlined in the operation of the Fixed Operations Department.
• Possess valid BC Drivers License with a clean driving abstract.

Destination Auto Group is an equal opportunity employer.