Service Estimating & Coordination Specialist

BGIS; Toronto; On-site; CAD 54,000 - 68,000; Full time

Job summary

BGIS is seeking a Service Coordinator to provide centralized administrative and operational support for service operations in the Toronto area. You will help prepare quotes, coordinate scheduling, track costs, and maintain accurate records to enable timely service delivery.

You will work with Operations, Service Managers, field Technicians, and Sales to ensure governance-compliant documentation and effective execution of approved service work.

Qualifications

• 3–5 years of project administration or administrative support with a diploma or equivalent.
• Strong administrative, organizational, and coordination skills with deadlines.
• Experience with estimating support, scheduling, documentation, and financial administration.
• Excellent written and verbal communication across teams and stakeholders.
• Proficient in MS Office, especially Excel, with ability to learn new systems quickly.
• Experience using CRM, document management, and service management software.
• Interest in pursuing PMI Accreditation.

Responsibilities

• Coordinate service requests from intake through estimating, approval, execution and close-out.
• Support preparation of estimates and quotes using scope details, site info, drawings, specs.
• Assist with labour, material, subcontractor and equipment costing for quotes.
• Prepare, track and maintain quotes and documentation with version control.
• Coordinate scheduling of field technicians and subcontractors with materials and access.
• Monitor progress, maintain work order docs, and escalate risks.
• Oversee technician expense tools, including credit cards, reconciliation and receipts.
• Provide admin and financial support: POs, invoicing readiness, budget tracking.
• Maintain data integrity across service management systems and dashboards.

Skills

Project administration

Administrative support

Coordination

MS Excel

Communication

Documentation

Data integrity

Estimating support

Education

Community college diploma

Tools

MS Office suite

CRM applications

Scheduling software

Document management systems

Service management systems

Job description

BGIS is seeking a Service Coordinator to provide centralized administrative and operational support for service operations in the Toronto area. You will help prepare quotes, coordinate scheduling, track costs, and maintain accurate records to enable timely service delivery.

You will work with Operations, Service Managers, field Technicians, and Sales to ensure governance-compliant documentation and effective execution of approved service work.