Service Delivery Manager

GardaWorld; Northwestern Ontario; On-site; CAD 70,000 - 90,000; Full time

Job summary

GardaWorld is seeking a Service Delivery Manager to lead operational efficiency and drive strategic initiatives. This role involves optimizing processes, fostering innovation, and ensuring seamless day-to-day functions while collaborating with cross-functional teams.

Qualifications

• 1-3 years of management experience.
• Strong leadership skills with a track record of building high-performing teams.

Responsibilities

• Manage daily operations to meet productivity targets.
• Develop and implement streamlined processes.
• Monitor performance metrics and implement improvements.

Skills

Leadership

Analytical Skills

Problem Solving

Communication

Education

Post-secondary education

Job description

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Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is looking for a savvy Service Delivery Manager to steer our ship towards new horizons.

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.

Job Responsibilities

• Conduct and manage daily operations to meet productivity targets and quality standards.
• Develop and implement streamlined processes to enhance efficiency.
• Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
• Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
• Foster a culture of teamwork, accountability, and continuous improvement among team members.
• Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Qualifications

• Post-secondary education or equivalent work experience.
• A minimum of 1-3 years of management experience.
• Strong leadership skills with a track record of building high-performing teams.
• Exceptional analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• A strategic mindset with the ability to drive results in a dynamic environment.
• Employment Type : Permanent
• Location : Thunder Bay International Airport (YQT)

If you're ready to dive into this exciting opportunity, we want to hear from you! Apply now and let's build something incredible together.

Accommodations are available upon request to support your participation during all stages of the recruitment process.

Additional Information

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Project Management and Information Technology
• Industries : Security and Investigations

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Manager Service Delivery • Northwestern Ontario, Thunder Bay District, Canada