Service Delivery Manager

GardaWorld Companies; Montreal; On-site; CAD 70,000 - 95,000; Full time

Job summary

GardaWorld is seeking a dynamic Service Delivery Manager to enhance operational efficiency in Montreal. This role involves managing daily operations, implementing streamlined processes, and leading high-performing teams to drive strategic initiatives and foster a culture of innovation. If you’re ready to make an impact, apply today!

Qualifications

• 1-3 years of direct management experience.
• Strong leadership skills and proven team-building abilities.
• Ability to drive results in a dynamic environment.

Responsibilities

• Manage daily operations to meet productivity targets.
• Develop and implement processes to enhance efficiency.
• Collaborate with teams to optimize resource allocation.
• Monitor performance metrics and implement operational improvements.

Skills

Leadership

Analytical Skills

Problem Solving

Communication Skills

Education

Post-secondary education or equivalent experience

Job description

Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.

Job Responsibilities:

• Conduct and manage daily operations to meet productivity targets and quality standards.

• Develop and implement streamlined processes to enhance efficiency.

• Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.

• Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.

• Foster a culture of teamwork, accountability, and continuous improvement among team members.

• Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Qualifications:

• Post-secondary education or equivalent work experience.

• A minimum of 1-3 years of direct management experience.

• Strong leadership skills with a track record of building high-performing teams.

• Exceptional analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• A strategic mindset with the ability to drive results in a dynamic environment.

Employment Details:

• Employment Type: Permanent

• Location: Aéroport international de Montréal - Trudeau (YUL)

If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!

Accommodations are available upon request to support your participation during all stages of the recruitment process.