Service Coordinator, Remanufacturing

Liebherr-Werk Nenzing GmbH; Burlington; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Employer-covered benefits starting day

Paid vacation and wellness days

RRSP matching

Education allowance

International training opportunities

Job summary

Liebherr Canada Ltd. is seeking a Service Coordinator to plan and coordinate all activities related to component repair and remanufacturing at the Burlington facility.

The role involves developing production schedules for in-house and external supplier work, and implementing planning strategies to maintain operational efficiency. The position requires close collaboration with the parts department and warehouse, and strong English communication.

Qualifications

• Exceptional interpersonal, multitasking and organizational skills are required.
• Efficient communication in English is required.

Responsibilities

• Oversee preparation of shop floor documentation including production orders and operation notes.
• Coordinate with customers on production progress across the lifecycle.
• Distribute documentation to internal work centers and external sub-contractors.
• Develop planning scenarios based on forecast variance and demand changes.
• Ensure accurate work order planning by collecting and processing completed orders and notes.
• Archive quality documentation for traceability and accountability.
• Prepare weekly and monthly management reports on KPIs.

Skills

Interpersonal skills

Multitasking

Organizational skills

English communication

Tools

MS Office

Power BI

Job description

Under the direction of REMAN Divisional Manager, the service Coordinator assumes responsibility for the planning and coordination of all activities relating to the component repair and remanufacturing within the component facility. This includes the development of production schedules for components processed in-house and/or by external suppliers, as well as the implementation of planning strategies to ensure the on-going operational efficiency of the facility. This position requires close coordination and teamwork with the parts department and warehouse organization.

Responsibilites

• Oversee the preparation of all relevant shop floor documentation, including production orders, operation notes, technical drawings, quality procedures, etc. for components to be repaired and remanufactured.
• Coordinate with customers on production progress along the entire production lifecycle.
• Oversee distribution of relevant shop floor documentation to internal work centers and external sub- contractors.
• Develop planning scenarios based on component forecast variance, unplanned demands, missing parts, under capacity and other confounding factor.
• Oversee the timely collection and processing of completed work orders, and operation notes to ensure accurate work order planning, capacity and inventory levels in the ERP system.
• Oversee the collection and archiving of completed quality documentation to ensure traceability and accountability for finished parts and components.
• Prepare weekly and monthly reports for management summarizing component volumes, work centre activity and productivity, work in progress levels, missing parts, order timeliness, and other planning related KPIs.
• Minimum 3 years of expereince in a similar coordinator role.
• Must be able to commute to Burlington office 5 days a week (Monday to Friday).
• Exceptional interpersonal, multitasking and organizational skills are required.
• Efficient communication in English is required.
• Experience in the areas of administration; planning, purchase orders and customer service.
• Demonstrates high level computer skills (MS office applications and/or other).

Preferred skills

• Knowledge of French and German.
• Power BI experience.
• Previous experience with coordinating trades poeple.

Our Offer

• Competitive wages
• Extensive benefits with employer paid premiums starting day 1
• Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
• 6% employer RRSP matching
• $3000 annual allowance for continuing education
• International training & development work opportunities for select roles*
• And much more!

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

Please note the following:
We do not use AI to screen resumes. Every application is reviewed directly by a human talent acquisition specialist.
This position is for an existing vacancy.

One Passion. Many Opportunities.

The company

The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973.Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.