Service Coordinator, Remanufacturing

Liebherr Group; Burlington; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Benefits from day 1

RRSP matching

Education allowance

Vacation & wellness days

Training opportunities

Job summary

Liebherr Canada Ltd. in Burlington, Ontario is seeking a Service Coordinator to plan and coordinate component repair/remanufacturing activities.

You will develop production schedules, coordinate with the parts and warehousing teams, and ensure ERP data integrity for planning and inventory processes. The role emphasizes collaboration with customers, documentation control, and KPI reporting to optimize the component facility's performance.

Qualifications

• 3+ years of experience in a coordinator role.
• The ability to commute to Burlington office five days a week.
• Strong interpersonal, multitasking and organizational skills.
• Excellent English communication.
• Experience in administration, planning, purchase orders and customer service.
• Proficient with MS Office and related software.

Responsibilities

• Oversee the preparation of shop floor documentation for components repair and remanufacture.
• Coordinate with customers on production progress through the full lifecycle.
• Oversee distribution of documents to internal work centres and external sub-contractors.
• Develop planning scenarios based on forecast variance, unplanned demands, missing parts and capacity constraints.
• Oversee collection of completed work orders and notes to ensure accurate planning and inventory in ERP.
• Oversee archiving of quality documentation for traceability of finished parts.
• Prepare weekly and monthly management reports on KPIs and activity.

Skills

Experience 3+ yrs

Interpersonal skills

Multitasking

Organizational skills

English communication

Admin planning

MS Office

Tools

Power BI

Job description

Under the direction of REMAN Divisional Manager, the service Coordinator assumes responsibility for the planning and coordination of all activities relating to the component repair and remanufacturing within the component facility. This includes the development of production schedules for components processed in-house and/or by external suppliers, as well as the implementation of planning strategies to ensure the on-going operational efficiency of the facility. This position requires close coordination and teamwork with the parts department and warehouse organization.

Responsibilites

• Oversee the preparation of all relevant shop floor documentation, including production orders, operation notes, technical drawings, quality procedures, etc. for components to be repaired and remanufactured.
• Coordinate with customers on production progress along the entire production lifecycle.
• Oversee distribution of relevant shop floor documentation to internal work centers and external sub- contractors.
• Develop planning scenarios based on component forecast variance, unplanned demands, missing parts, under capacity and other confounding factor.
• Oversee the timely collection and processing of completed work orders, and operation notes to ensure accurate work order planning, capacity and inventory levels in the ERP system.
• Oversee the collection and archiving of completed quality documentation to ensure traceability and accountability for finished parts and components.
• Prepare weekly and monthly reports for management summarizing component volumes, work centre activity and productivity, work in progress levels, missing parts, order timeliness, and other planning related KPIs.

Competencies

• Minimum 3 years of expereince in a similar coordinator role.
• Must be able to commute to Burlington office 5 days a week (Monday to Friday).
• Exceptional interpersonal, multitasking and organizational skills are required.
• Efficient communication in English is required.
• Experience in the areas of administration; planning, purchase orders and customer service.
• Demonstrates high level computer skills (MS office applications and/or other).

Preferred Skills

• ERP Baan/SAP Knowledge.
• Knowledge of French and German.
• Power BI experience.
• Previous experience with coordinating trades poeple.

Our Offer

• Competitive wages
• Extensive benefits with employer paid premiums starting day 1
• Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
• 6% employer RRSP matching
• $3000 annual allowance for continuing education
• International training & development work opportunities for select roles*
• And much more!

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

Please note the following:

We do not use AI to screen resumes. Every application is reviewed directly by a human talent acquisition specialist.

This position is for an existing vacancy.

One Passion. Many Opportunities.

The Company

The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.

Location

Liebherr-Canada Ltd.
1015 Sutton Drive
L7L 5Z8 Burlington, ON
Canada (CA)

Contact

Dure Najif
[e-mail]