Service Coordinator Assistant - Scheduling & Client Liaison

Star Building Components; Edmonton; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

RRSP matching

Professional work environment

Collaborative team

Job summary

Empire Envelope, an established unit of Qualico, is seeking an Assistant Service Coordinator in Edmonton to support the Service division by creating and entering new jobs and assisting the Service Coordinator.

You will handle service calls, schedule work orders, prepare reports, and maintain documentation in Supply Pro, Jobschedule, and Plexxis, requiring strong organization and communication.

Qualifications

• High School Diploma, or equivalent. Secondary school is a definite asset.
• Previous experience with data entry, preferably on drywall or construction products.
• Extreme accuracy with data entry and tight deadlines.
• Proficient in Microsoft Office programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint) and Jobschedule and Plexxis.

Responsibilities

• Being the primary point of contact for our homeowners requiring service.
• Working closely with the Service Coordinator creating service tech schedules/workorders.
• Assisting in Inspection reports from Supply Pro.
• Monitoring and updating Todo’s in Supply Pro.
• Handling correspondence, emails, and notes in Supply Pro.
• Updating work orders in SupplyPro.
• Verifying PO’s and updating of files and values in both Jobschedule and Plexxis.
• Supporting, requesting, tracking, completing, and creating SupplyPro EPO’s as outlined by Management.

Skills

Data entry

Communication

Organization

Teamwork

Active listening

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office

Jobschedule

Plexxis

SharePoint

Teams

Job description

Empire Envelope, an established unit of Qualico, is seeking an Assistant Service Coordinator in Edmonton to support the Service division by creating and entering new jobs and assisting the Service Coordinator.

You will handle service calls, schedule work orders, prepare reports, and maintain documentation in Supply Pro, Jobschedule, and Plexxis, requiring strong organization and communication.