Service Administrator - Construction & Warranty Operations

Empire Envelope; Calgary; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

RRSP matching

Professional environment

Growing organization

Job summary

Empire Envelope in Calgary is seeking a full-time Service Administrator to manage POs, service work orders, and related documentation for the Service division. You will ensure data accuracy, support timely billing, and coordinate with builders, homeowners, trades and internal teams.

You will use JobSchedule, Plexxis and SupplyPro to process orders, review documentation and resolve discrepancies. A collaborative, professional environment and RRSP matching are offered.

Qualifications

• High school diploma or equivalent.
• At least 1 year in construction, warranty coordination or service administration.
• Experience with data entry and construction products.
• Proficient in Microsoft Office programs and related software.

Responsibilities

• Process, price, create and track EPO and PO requests for the Service division.
• Monitor incoming, outstanding and completed POs to support timely processing, billing and follow-up.
• Review completed work, documentation, photos, emails and notes for accuracy before processing.
• Resolve PO, EPO, invoice, billing and work-order discrepancies with stakeholders as required.
• Ensure updates are entered and maintained in JobSchedule, Plexxis and SupplyPro.

Skills

Data entry

Office software

Communication

Education

High school diploma

Tools

SupplyPro

JobSchedule

Plexxis

Excel

Outlook

Word

Teams

SharePoint

Job description

Empire Envelope in Calgary is seeking a full-time Service Administrator to manage POs, service work orders, and related documentation for the Service division. You will ensure data accuracy, support timely billing, and coordinate with builders, homeowners, trades and internal teams.

You will use JobSchedule, Plexxis and SupplyPro to process orders, review documentation and resolve discrepancies. A collaborative, professional environment and RRSP matching are offered.