Service Coordinator

Randstad Canada; Saint-Laurent-de-l'Île-d'Orléans; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

RRSP matching

Job summary

First Onsite is seeking a detail-driven Project Coordinator II to support restoration projects across Canada. You will assist Project Managers and Construction Managers by tracking timelines, managing documentation, and ensuring files meet company standards.

In a fast-paced environment, you will review project files, coordinate with subcontractors and clients, and help keep project milestones on track while ensuring accurate invoicing and timely billing.

Qualifications

• 3–5 years of project coordination or administrative experience in restoration or construction.
• High school diploma or equivalent; post-secondary education in business or construction administration an asset.
• Proficiency with Microsoft Office Suite and digital project management tools.
• Experience with XactAnalysis; Xactimate knowledge an asset.
• Strong communication and organizational skills with exceptional attention to detail.
• Proven ability to prioritize tasks, manage deadlines, and problem-solve effectively.
• Solid understanding of job costing, profitability, and client billing processes.
• Ability to build strong relationships with team members, subtrades, and clients.

Responsibilities

• You’ll verify milestones and KPIs, review project files, and communicate with Project Managers, Construction Managers, subcontractors, and clients.
• You’ll prepare invoices, follow up on receivables, and maintain accurate records for timely billing.
• You’ll troubleshoot issues to prevent delays and provide clear updates to stakeholders.
• You’ll guide Project Coordinator I team members when needed.

Skills

Project coordination

Administrative experience

Restoration/Construction

MS Office

XactAnalysis

Xactimate

Communication

Attention to detail

Invoicing

Team collaboration

Education

High school diploma

Post-secondary in business or construction administration (asset)

Tools

Microsoft Office

Digital PM tools

Job description

Are you a detail-driven multitasker who thrives on bringing order and clarity to complex projects? As our Project Coordinator (internally known as Project Coordinator II), you'll take ownership of key administrative and coordination tasks that keep restoration projects moving forward with precision. You'll support Project Managers and Construction Managers by tracking timelines, managing documentation, and ensuring every file meets company standards. This is the perfect opportunity for someone who loves working in a fast-paced environment, enjoys problem-solving, and takes pride in keeping everything running like clockwork.

A DAY IN THE LIFE OF A PROJECT COORDINATOR

You’ll be the connection point that keeps teams, timelines, and details aligned. You’ll review project files, verify that milestones and KPIs are being met, and communicate regularly with Project Managers, Construction Managers, subcontractors, and clients. You’ll prepare invoices, follow up on receivables, and maintain accurate records to ensure seamless project flow and timely billing. You’ll troubleshoot issues before they cause delays, provide clear updates to stakeholders, and help guide Project Coordinator I team members when needed. Your initiative, organization, and strong communication skills will help drive operational excellence and ensure every project meets expectations from start to finish.

QUALIFICATIONS

• 3-5 years of project coordination or administrative experience in restoration or construction required
• High school diploma or equivalent required; post-secondary education in business or construction administration an asset
• Proficiency with Microsoft Office Suite and digital project management tools
• Experience with XactAnalysis required; Xactimate knowledge an asset
• Strong communication and organizational skills with exceptional attention to detail
• Proven ability to prioritize tasks, manage competing deadlines, and problem-solve effectively
• Solid understanding of job costing, profitability, and client billing processes
• Ability to build strong relationships with team members, subtrades, and clients

WHO WE ARE

At First Onsite, the work you do every day makes a real impact. You’ll help communities rebuild and families recover after unexpected events. We offer competitive pay, comprehensive health and dental benefits, and RRSP matching because we believe in taking care of our people. You’ll have opportunities to learn, grow, and build a lasting career across Canada in a culture that values care, collaboration, and doing the right thing. If you thrive in a team environment and want to make a meaningful difference, we’d love to hear from you.

LET’S REBUILD TOGETHER