Service Coordinator

Sunbelt Rentals; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading equipment rental company as a Service Coordinator in Edmonton. In this role, you will coordinate servicing for company and customer equipment, manage parts inventory, and ensure customer satisfaction. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in a supportive environment.

Benefits

Competitive compensation

RRSP matching plan

Paid vacation days

Coverage for prescriptions, dental, and vision care

Reimbursement for safety boots

Opportunities for skill development

Supportive work environment

Qualifications

• Valid driver’s license required.
• Strong experience in parts inventory management.
• Supervisory experience preferred.

Responsibilities

• Coordinate dispatch of field service mechanics for maintenance.
• Manage supply of parts for mechanics and customers.
• Prepare work schedules to meet customer demands.

Skills

Parts inventory management

Problem-solving

Basic computer skills

Education

High School Diploma

Job description

Service Coordinator in Edmonton at Sunbelt Rentals

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Are you looking for an empowering and entrepreneurial workplace that offers you the chance to:

• Build a rewarding career path
• Utilize your existing skills while acquiring new ones
• Collaborate with an exceptional team

Join Sunbelt Rentals, the fastest-growing rental company in North America, as a Service Coordinator. In this role, you'll be responsible for efficiently coordinating the servicing of both company and customer equipment.

Why Join Us?

At Sunbelt Rentals, we value our employees. When you join our team, you can expect:

• Competitive compensation and a comprehensive benefits package
• RRSP matching plan
• Paid vacation days and sick leave
• Coverage for prescriptions, dental, and vision care, along with short and long-term disability benefits
• Reimbursement for safety boots (up to $175 a year)
• Opportunities to develop new skills and chart a career path in service and operations management
• A culture that promotes internal advancement, supporting your growth toward roles such as operational/service manager or branch leadership
• A supportive environment that encourages employee satisfaction
• A collaborative team dedicated to a safety-first approach

Key Responsibilities

• Coordinate and ensure prompt dispatch of field service mechanics for preventive maintenance
• Oversee the timely dispatch of rental equipment and tools to customers
• Manage the supply of parts for shop mechanics, other branches, and customers
• Supervise the Parts Department to maintain appropriate inventory levels while minimizing costs
• Prepare work schedules and manage service calls to meet customer demands, ensuring equipment availability
• Order parts to ensure sufficient inventory
• Collaborate with equipment vendors to understand maintenance needs for new inventory
• Address customer complaints regarding equipment condition and operation
• Perform other tasks as assigned by the manager

Qualifications

• High School Diploma preferred
• Valid driver’s license
• Strong experience in parts inventory management
• Knowledge of purchasing processes to optimize order sizes and reduce costs
• Basic computer skills
• Supervisory experience
• Personal and professional integrity
• Flexible problem-solving skills
• Physical Requirements

This role involves physical demands, including bending, squatting, crouching, reaching, and lifting items weighing 50 pounds or more. Work may be performed both indoors and outdoors as required. This description is not an exhaustive list of all duties that may be assigned. Reasonable accommodations will be made in accordance with applicable laws.

Sunbelt Rentals is proud to be an Equal Opportunity Employer — we welcome applicants from all backgrounds, including minorities, women, individuals with disabilities, veterans, and any other protected class.

Base Pay Range

22.89 - 31.47

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Are you looking for an empowering and entrepreneurial workplace that offers you the chance to:

• Build a rewarding career path
• Utilize your existing skills while acquiring new ones
• Collaborate with an exceptional team

Join Sunbelt Rentals, the fastest-growing rental company in North America, as a Service Coordinator. In this role, you'll be responsible for efficiently coordinating the servicing of both company and customer equipment.

Why Join Us?

At Sunbelt Rentals, we value our employees. When you join our team, you can expect:

• Competitive compensation and a comprehensive benefits package
• RRSP matching plan
• Paid vacation days and sick leave
• Coverage for prescriptions, dental, and vision care, along with short and long-term disability benefits
• Reimbursement for safety boots (up to $175 a year)
• Opportunities to develop new skills and chart a career path in service and operations management
• A culture that promotes internal advancement, supporting your growth toward roles such as operational/service manager or branch leadership
• A supportive environment that encourages employee satisfaction
• A collaborative team dedicated to a safety-first approach

Key Responsibilities

• Coordinate and ensure prompt dispatch of field service mechanics for preventive maintenance
• Oversee the timely dispatch of rental equipment and tools to customers
• Manage the supply of parts for shop mechanics, other branches, and customers
• Supervise the Parts Department to maintain appropriate inventory levels while minimizing costs
• Prepare work schedules and manage service calls to meet customer demands, ensuring equipment availability
• Order parts to ensure sufficient inventory
• Collaborate with equipment vendors to understand maintenance needs for new inventory
• Address customer complaints regarding equipment condition and operation
• Perform other tasks as assigned by the manager

Qualifications

• High School Diploma preferred
• Valid driver’s license
• Strong experience in parts inventory management
• Knowledge of purchasing processes to optimize order sizes and reduce costs
• Basic computer skills
• Supervisory experience
• Personal and professional integrity
• Flexible problem-solving skills
• Physical Requirements

This role involves physical demands, including bending, squatting, crouching, reaching, and lifting items weighing 50 pounds or more. Work may be performed both indoors and outdoors as required. This description is not an exhaustive list of all duties that may be assigned. Reasonable accommodations will be made in accordance with applicable laws.

Sunbelt Rentals is proud to be an Equal Opportunity Employer — we welcome applicants from all backgrounds, including minorities, women, individuals with disabilities, veterans, and any other protected class.

Base Pay Range

22.89 - 31.47

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.