Service Coordinator

Instant Recruitment Solutions Inc.; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading recruitment solutions company is seeking a Service Coordinator in Edmonton. The successful candidate will manage the distribution of parts and equipment, coordinate warehouse operations, and ensure quality control. This role requires strong mechanical knowledge, attention to detail, and excellent communication skills, with a focus on North American supply chain and logistics.

Qualifications

• 3-5 years of experience as a Service Coordinator.
• Experience operating forklifts is an asset.
• Legally authorized to work in Canada.

Responsibilities

• Ensure efficient distribution of parts and equipment within North America.
• Coordinate workflow of warehouse and operations.
• Implement and maintain quality control processes.

Skills

Mechanical knowledge

Attention to detail

Communication skills

Public relations skills

Knowledge of supply chain principles

Tools

MS Office

SAP

Microsoft Office Suite

Job description

Instant Recruitment Solutions is currently sourcing a Service Coordinator in Edmonton, Alberta.

Responsibilities:

1. Ensure the efficient and timely distribution of parts and equipment within North America.
2. Coordinate workflow of the warehouse and operations of various equipment.
3. Collaborate with internal service personnel and customers.
4. Meet delivery schedules and maintain accurate records.
5. Process quotes, service orders, and execute final reports; submit paperwork.
6. Order equipment and parts, and coordinate services.
7. Verify order accuracy and completeness before shipping.
8. Coordinate with shipping and receiving teams to streamline workflow.
9. Communicate delays or issues to service technicians and customers.
10. Implement and maintain quality control processes.
11. Provide product information and technical support as needed.

Qualifications:

• 3-5 years of experience as a Service Coordinator.
• Mechanical knowledge and understanding of drawings.
• Proficiency with MS Office, SAP, and Microsoft Office Suite.
• High attention to detail and accuracy.
• Experience operating forklifts is an asset.
• Exceptional communication and public relations skills.
• Knowledge of North American supply chain and logistics principles is an asset.
• Reliable transportation (not on a bus route) is required.
• Legally authorized to work in Canada.
• Client conducts full employment screening.

If interested, please email your resume to us.