Service Coordinator

Prevost; Calgary; On-site; CAD 75,000 - 90,000; Full time

Job summary

Join a leading transport company as a Service Coordinator to balance service capacity with customer needs in Calgary. You will have key responsibilities in scheduling repairs, maintaining customer relationships, and ensuring service productivity while working in a collaborative environment with great benefits.

Benefits

Competitive salary

Great Vacation Plan

Complete group insurance paid

Retirement plan with employer contribution of up to 7%

Annual performance bonuses

Qualifications

• 1 year experience in the automotive/heavy duty industry or 2 years on-the-job related experience.
• Background in service and parts.

Responsibilities

• Maintain repair schedules for major accounts and ensure productivity.
• Document service schedules for customer vehicles and follow up.

Skills

Ability to estimate a mechanical repair

Strong computer knowledge

Education

High school Diploma or equivalent

Tools

SAP software

Microsoft Office

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Prevost , a division of Volvo Group Canada Inc., is currently looking for a Service Coordinator for its Calgary Branch.

What Awaits You

Our Service Coordinator has a key role in the Volvo Group | Prevost Division to facilitate and achieve a balance between the complexities of service capacity and the customer needs and timeline demands while maintaining company profitability.

You Responsibilities

• Provide and maintain repair schedules for major (and minor) accounts for repairs of service. Set up work for all shifts so that the productivity shifts will be at the highest level possible; maintain our service appointment
• Provide information for present and scheduled jobs in order to procure the necessary parts and materials required Perform vehicle walk around with customers and prepare estimates for repairs to customers and follow up with customers
• Document service schedules for customer vehicles and follows up with customer on future service appointments
• Keep customers informed on completion times, delays and changes to estimates and spend quality time building relationships with customers
• Prepare, process and ensure accuracy of all repair and warranty work orders and warranty coding
  
  

Who are you?

• High school Diploma or equivalent and 1 year in the automotive/heavy duty industry or 2 years on-the-job related experience
• Ability to estimate a mechanical repair
• Strong computer knowledge: Microsoft Office skills
• Knowledge of SAP software (as an asset)
• Background in service and parts
• Work well in a team environment
  
  

What’s in it for you?

• Competitive salary;
• Great Vacation Plan ;
• Complete group insurance paid ;
• Retirement plan with employer contribution of up to 7%;
• Outstanding, clean and safe work environment;
• Annual performance bonuses.
  
  

Ready for the next move?

Don't miss your chance!

Send us your CV to [e-mail]

To view the multiple career opportunities we offer, visit www.prevostjobs.com.

Prevost: The absolute experience

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Prevost is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches. Prevost is fully committed to customer success through sound innovation, winning partnerships, and a passionate team. The Prevost tradition is the sum of values passed down from one generation to another since our first plant was built in Sainte-Claire, Quebec in 1924.

Prevost is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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