Service Co-Ordinator/ Junior Service Advisor- Newmarket Nissan Infiniti (25042)

Zanchin Automotive Group; Barrie; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a dynamic and people-centric automotive group that has been a leader in the industry for 50 years. As a Service Co-Ordinator/Junior Service Advisor, you will play a vital role in ensuring customer satisfaction through effective scheduling and communication. This position offers a competitive compensation package, ongoing training, and ample opportunities for career advancement. Be part of a winning team that values your contributions and fosters a culture of transparency and engagement. If you are self-motivated and passionate about delivering excellent service, this is the perfect opportunity for you.

Benefits

Competitive Compensation Package

Enhanced Group Benefits Program

Company-provided Tools and Equipment

Ongoing Development and Training

Employee Preferred Pricing for Vehicles

Gym Membership Discounts

Qualifications

• 1-2 years of proven experience in customer service and business development.
• Strong communication skills and ability to work independently.

Responsibilities

• Schedule customer vehicle service and maintenance appointments.
• Act as the initial contact for customer concerns and complaints.

Skills

Customer Service

Sales Experience

Communication Skills

Attention to Detail

Organizational Skills

Education

Secondary School Diploma

Tools

Customer Relationship Management Software

Job description

Service Co-Ordinator/ Junior Service Advisor career and employment opportunity awaits you.

The Power to Move You

Newmarket Nissan Infiniti, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic Service Co-Ordinator/ Junior Service Advisor to join the Team.

Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.

What’s In It For You…

• Competitive and generous compensation package
• Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
• Company-provided tools and equipment
• Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
• Opportunity for career advancement within the group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

About The Opportunity…

As an integral part of the “we can do that” operation, this position is responsible for scheduling customer vehicle service and maintenance appointments. Specifically:

• schedule vehicle service and maintenance appointments through inbound and outbound campaigns
• explain recommended and required vehicle maintenance to customers
• contact customers to confirm upcoming vehicle service and maintenance appointments, and/or reserve appointment for missed appointments
• act as the initial contact for customer concerns/complaints
• opening and closing of internal work orders
• coordinating new car & used car clean ups
• working with internal technician to ensure vehicle is ready for delivery
• ensure vehicle inspections are completed before customer pick up

About You…

Ideal candidates will have a strong background and proven experience in sales and customer handling, including:

• 1 to 2 years’ proven experience in customer service and/or business development
• Secondary School diploma, or equivalent experience
• ability to communicate professionally (verbally and written)
• self-motivated and driven with a passion for excellence in execution
• ability to adapt to a changing environment and meet deadlines
• strong attention to detail; organized and strategic
• ability to maintain professionalism
• ability to work independently and with minimal supervision
• a desire to work in a high energy, fast-paced environment
• a proven commitment to quality of work

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved -- we offer career development and advancement.

You will be part a winning team -- we are a leader in the industry driven by 50 years of people-centric business modelling.

Your voice will be heard and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay and bonus plan -- we offer many employment perquisites.

You’ll be part of a culture at the forefront of transparency, communication and engagement – we are a Team, and work together to achieve and thrive.

Apply now to join a dynamic company where the future is limitless, and embark on an exciting career and journey.

Interested in becoming part of the Zanchin Automotive Group team? Send your resume with salary expectations for review and consideration. We thank all applicants for their interest, but only those candidates selected will be contacted.

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable and accessible workplace where every team member feels valued, respected and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process, we will work with you to meet your needs.