Service Automation Technician

Epiroc Group; Saskatoon; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages and bonuses

Family-friendly benefits package

Relocation support

Fleet vehicles and travel allowances

Company retirement savings plan

Job summary

Epiroc Group is seeking a Field Service Technician to inspect, diagnose, and repair heavy‑duty mining equipment. The role emphasizes safety, troubleshooting, and maintaining strong customer relationships across onsite locations in Saskatchewan.

Typical duties include equipment service, audits, and technical reporting, with travel to multiple sites and some weekend hours. A Heavy Duty Equipment Technician certificate and a valid driver’s licence are required.

Qualifications

• Heavy Duty Equipment Technician certificate/licence.
• Valid driver's licence.
• Able to travel to multiple sites as required.

Responsibilities

• Perform service, troubleshooting and repairs on mining equipment.
• Work on surface and underground Epiroc equipment.
• Read and interpret electrical/hydraulic schematics.
• Develop and maintain positive customer relationships.

Skills

Troubleshooting

Customer focus

Communication

Time management

Adaptability

Travel willingness

Education

Heavy Duty Equipment Technician certificate/licence

Job description

United. Inspired.

Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

All new thinkers are welcome.

We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

About us.

Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world‑class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change.

With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities.

Recognition for your hard work includes:

• Competitive wages and annual employee bonus and incentives as applicable to certain positions.
• Family-friendly benefits package.
• Company matching group retirement savings plan.
• Paid vacation and sick time.
• Fleet vehicles and travel allowances.
• Support for relocations.
• Employee perks and discounts.
• Trades apprenticeships.
• Support for growth, training and education.
• Progressive flexible work arrangements as applicable to certain positions.
• Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement.
• Sustainable employment and growth.

Join Our Team as a Field Service Technician at Epiroc!

The Field Technician participates in the inspection, testing, diagnosis, and repair of heavy‑duty mining equipment by using critical thinking skills, strategies and by applying fundamental knowledge of heavy‑duty equipment operations, components and their interrelationships while working with safety as a top priority.

Field Technicians also engage in the development and application of strengthening and maintaining customer relationships and satisfaction.

Work Type:

• Onsite

Shift Timings/Location:

• Rotational shifts – 7 days on, 7 days off - 12 hour shifts
• Flight departure/arrival location will be either: Prince Albert or Saskatoon, SK

Responsibilities:

• Perform equipment service, troubleshooting and repairs.
• Work on surface and underground Epiroc equipment.
• Conduct machine audits/inspections as required.
• Read and interpret electrical and hydraulic schematics.
• Develop and maintain a positive customer experience.
• Daily time entry and technical reporting as required.
• Daily shift reports.
• Participate in company training opportunities.
• Work within and promote a supportive and innovative team culture.
• Work includes travel to multiple sites and flexible hours including some weekend work.
• Some travel out of province may be required.
• Actively participate in continuous improvement initiatives.
• Perform other relevant tasks and duties as assigned by the manager.

Experience:

• Minimum two to three (2-3) years of related experience within the mining industry.
• Experience preferred on M20, M2C, Boltec M, and M10

Knowledge/Education:

• Heavy Duty Equipment Technician certificate/Licence.
• Possess a valid vehicle driver’s licence.

Skills and Abilities:

• Resourceful with demonstrated troubleshooting and problem-solving skills.
• Self‑motivated and driven to achieve customer satisfaction targets.
• Demonstrated ability to be flexible and adaptable in exercising judgment in a changing environment and to manage competing priorities.
• Strong attention to detail.
• Organizational and time management skills.
• Excellent communication skills both verbal and written.
• Good computer‑based skills (i.e., emails, service reports.).
• Willingness to travel and to go on site.
• Fluent in both English and French would be an asset.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Join us, and be part of a diverse, electrifying, innovative and highly collaborative team!

An inclusive workplace that allows people to thrive. Inclusion is foundational for our Epiroc culture. We want all our people to have a strong sense of belonging. As we work in diverse teams across geographies, cultures, and professional areas, inclusive behaviour is something we expect from ourselves and each other. We are continually looking for ways to strengthen our inclusive culture.

A place where we all matter.

Epiroc’s diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

We believe all persons are entitled to equal opportunity.

We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non‑Canadians who are eligible to work in Canada.

We want you to take part in our journey.

Accommodations are always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative should you require accommodation to attend an interview or participate in the selection process.

United. Inspired.

Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at http://www.epiroc.com .

Saskatoon, SK, CA, S7P 0B8