Service Advisor (Go Honda)

Go Auto; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is looking for an enthusiastic Automotive Service Advisor to join their team. In this engaging role, you will provide exceptional customer service, coordinate with technicians, and ensure customer satisfaction. Your passion for cars and strong communication skills will help you explain vehicle issues clearly and maintain positive relationships with customers. If you thrive in a fast-paced environment and have a knack for problem-solving, this opportunity is perfect for you.

Qualifications

• Passion for cars and excellent communication skills.
• Strong problem-solving and organizational skills.

Responsibilities

• Greet customers warmly and listen to their automotive concerns.
• Work collaboratively with technicians for accurate estimates.

Skills

Communication Skills

Problem-Solving Skills

Organizational Skills

Customer Service

Automotive Knowledge

Education

High School Diploma

Tools

Computer Applications

Job description

Job Description

Service Advisor

We are seeking an enthusiastic Automotive Service Advisor to join our team. This role involves providing exceptional customer service, coordinating with technicians, and ensuring customer satisfaction.

Responsibilities:

1. Greet customers warmly and listen attentively to their automotive concerns.
2. Explain vehicle issues and recommended services in clear, understandable language.
3. Work collaboratively with technicians to provide accurate estimates and service recommendations.
4. Keep customers informed about their vehicle's status and resolve any issues promptly.
5. Maintain positive relationships with customers to foster loyalty.
6. Stay updated on automotive trends and technologies.

Requirements:

1. Passion for cars and excellent communication skills.
2. Ability to remain calm under pressure.
3. Strong problem-solving and organizational skills.
4. Proficiency in computer applications.
5. Valid driver's license.
6. Previous experience as a Service Advisor or automotive knowledge is preferred.