Service Advisor – Bramalea

Canadian-Tire-Corporation,-Ltd.-1; Brampton; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Profit-sharing (conditions apply)

Employee discount

On-site parking

Public transportation nearby

Work-life balance

Flexible work hours

Ongoing training and learning

Scholarship opportunities

Group benefit plan (conditions apply)

Job summary

Canadian Tire Stores is seeking a Service Advisor to work in a fast-paced Automotive Service Centre, communicating directly with customers and staff to manage needs and expectations regarding auto service and repairs.

The role involves creating repair orders, reviewing estimates, upselling services, sourcing parts, and maintaining paperwork while keeping the stock warehouse organized. A minimum of 1 year in the field and automotive knowledge are required.

Qualifications

• MINIMUM OF 1 YEAR EXPERIENCE in Automotive Service Advisor role.
• Automotive knowledge is a must.
• Flexible with shifts – days, evenings, weekends and holidays.
• Strong communication and interpersonal skills.
• Good customer service and computer skills.
• Ability to work in a fast paced environment and communicate well with team.
• Knowledge of COSTAR is an asset.

Responsibilities

• Create vehicle repair orders (Customer interaction) at Service Counter.
• Reviewing vehicle repair orders, estimates & inspection forms with customers at Service Counter.
• Utilize upselling techniques to promote additional services that enhance vehicle performance and safety.
• Sourcing required parts from vendors.
• Handing out sold parts to Automotive Technicians & Installers.
• Properly filling out all required paperwork.
• Creating repair estimates and reviewing estimates & inspection forms with Customer.
• Maintaining clean & organized stock warehouse.

Skills

Communication skills

Interpersonal skills

Customer service

Computer skills

Automotive knowledge

Shift flexibility

Teamwork

Upselling

Tools

COSTAR

Job description

Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.ca before submitting personal information or applications.

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada’s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

The Service Advisor works in a fast-paced Automotive Service Centre environment communicating directly with customers and Service Centre employees, managing customers’ needs and expectations regarding auto service maintenance and repairs.

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work-life balance
• Flexible work hours
• Ongoing training and learning
• Scholarship opportunities
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Working for a locally owned business
• And much more!!

Responsibilities:

• Creating vehicle repair orders (Customer interaction) at Service Counter.
• Reviewing vehicle repair orders, estimates & inspection forms with customers at Service Counter.
• Utilize upselling techniques to promote additional services that enhance vehicle performance and safety.
• Sourcing required parts from vendors.
• Handing out sold parts to Automotive Technicians & Installers.
• Properly filling out all required paperwork.
• Creating repair estimates and reviewing estimates & inspection forms with Customer.
• Maintaining clean & organized stock warehouse

Requirements / Skills

• Looking for a hard working indivdual (MINIMUM OF 1 YEAR EXPERIENCE) to fill a vacancy in our Automotive Service Advisor position
• Automotive knowledge IS A MUST
• Ability to work shifts – must be flexible with hours (days, evenings, week-ends and holidays)
• Strong communication and interpersonal skills
• Good customer service skills required
• Strong computer skills are required
• Must be able to work in a fast paced environment & communicate well with team members
• Good working knowledge of COSTAR (asset)
• Wage is dependent on experience
• Please submit your resume for consideration & only candidates selected for interviews will be contacted

Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Vacancy Type:New

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.