Service Advisor

Kia of North Bay; North Bay; On-site; CAD 40,000 - 55,000; Full time

Job summary

KIA North Bay seeks a Service Advisor to guide customers through maintenance and repairs. The role requires strong interpersonal and problem-solving skills, with a focus on customer service and teamwork in a fast-paced environment.

Qualifications

• Strong interpersonal skills and ability to work well in a team.
• Problem-solving skills and high attention to detail.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist customers in understanding their vehicle needs.
• Address customer questions and concerns effectively.
• Ensure customer vehicles are properly cared for.

Skills

Interpersonal Skills

Problem-Solving

Attention to Detail

Computer Proficiency

Teamwork

Tools

CDK Software

Job description

KIA North Bay is looking for a Service Advisor!

The Service Advisor is responsible for guiding customers through the maintenance scheduling process and vehicle repairs. We seek a customer-centric individual who is passionate about building lasting relationships with our clients.

Job Duties:

1. Assist customers in understanding their vehicle needs.
2. Address customer questions and concerns effectively.
3. Ensure customer vehicles are properly cared for and keep customers updated on repair progress.
4. Follow up with customers post-service to address any additional questions.
5. Perform any additional duties as assigned.

Qualifications:

1. Strong interpersonal skills and ability to work well in a team with an upbeat attitude.
2. Problem-solving skills and high attention to detail.
3. Ability to thrive in a fast-paced environment.
4. Proficiency with computers and understanding of technology.
5. Experience with CDK software is considered an asset.

Why Work for KIA North Bay:

At Kia North Bay, we pride ourselves on honesty, integrity, and exceptional customer service. As the fastest-growing dealership in our region with popular products, we are looking for qualified individuals to join our team. Family owned and operated since 2001, serving North Bay and surrounding communities.

Visit our website to learn more about our company and the benefits of working with us!

We thank all applicants for their interest; only those selected for an interview will be contacted.