Service Advisor

Fredericton Mitsubishi; Fredericton; On-site; CAD 55,000 - 75,000; Full time

Job summary

Fredericton Mitsubishi is seeking a Service Advisor to join their team, focusing on exceptional customer service and collaborative teamwork. This role involves confirming maintenance services, following up with customers, and assisting with parts needs. Offering a competitive salary along with benefits and a positive work environment without scheduled nights or weekends.

Benefits

Full Benefit package including dental and medical coverage

Monthly bonus incentive plan for high performers

Qualifications

• Super friendly and dynamic personality needed.
• Ability to juggle multiple tasks in a busy environment.
• Team-oriented with a focus on customer happiness.

Responsibilities

• Confirm maintenance or services due with customers.
• Follow up with customers to ensure satisfaction.
• Assist customers with parts and accessory needs.

Skills

Customer Service

Organization

Computer Skills

Job description

Hey there! We're looking for a super friendly and higly dynamic person to join our Service Advisor team at Fredericton Mitsubishi, part of Shift Auto Group. Shift Auto Group consists of Fredericton Mitsubishi, Volvo Cars New Brunswick, 5 ReCar locations, St Croix Auto, Fredericton Kia, Miramichi Kia, Velocity Autobody & 11 Wonder Auto locations.

As a Service Advisor, you play a key role as part of our Service Team. Your role would be to work with our guests that trust us to complete maintenance and repairs on their vehicles and to provide them with an exceptional level of customer service.

Your main responsibilities will include :

Confirming any maintenance or services due with customers

Following up with customers after their visit to ensure we exceeded their expectations

Assisting customers and businesses with their parts and accessory needs

Other tasks that enhance the customer experience

Compensation Potential earnings of $ 55 000-$75 000

19-23 / hour, with addition of a monthly bonus incentive plan designed to reward high performing employees.

Full Benefit package consisting of dental, medical, health coverage.

Currently, this position is offered with no scheduled nights or weekends.

Looking for someone awesome to join our team! We are all about teamwork and making customers happy. Need someone organized, good with computers, and who can juggle a few things at once. If you like a busy, collaborative spot and want to work with a team that's always looking for new ideas and going the extra mile for customers, you'll fit right in.

Apply today! We're excited to meet you.

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