Service Advisor

O'Regan's Automotive Group; Dartmouth; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

RSP matching

Employee discounts

Training & development

Competitive pay

Job summary

O’Regan’s Automotive Group in Dartmouth, Nova Scotia, Canada, is seeking a motivated Service Advisor to join our fast-paced, team-driven service department. You’ll act as the bridge between customers and our service technicians, greeting guests, listening to concerns, and documenting vehicle issues to ensure accurate estimates and seamless service.

You’ll thrive in a people-focused environment, stay organized, build relationships, and grow your career through ongoing training.

Qualifications

• Customer service orientation and communication skills are essential.
• Ability to document vehicle concerns clearly and accurately.
• Comfort with basic computer systems and office software.

Responsibilities

• Greet and support customers with a friendly, professional approach.
• Listen carefully to customer needs and document vehicle concerns.
• Recommend services that keep vehicles safe and reliable.
• Provide accurate estimates for parts and labour.
• Keep customers updated every step of the way.

Skills

Customer service

Communication

Computer skills

Teamwork

Job description

Service Advisor – Build Your Career With O’Regan’s!

O’Regan’s is proud to be one of Canada’s 50 Best Managed Companies. Committed to being Canada’s premier automotive needs provider. And it’s our amazing employees who will take us there! We are looking for a motivated and customer-focused Service Advisor to join our growing team. If you’re passionate about customer service and love working in a fast-paced, team-driven environment, this is the opportunity for you.

What You’ll Do:

As a Service Advisor, you’ll be the bridge between our customers and our service team:

• Greet and support customers with a friendly, professional approach


• Listen carefully to their needs and clearly document vehicle concerns


• Recommend services that keep vehicles safe and reliable


• Provide accurate estimates for parts and labour


• Keep customers updated every step of the way
  
• Ensure every experience ends with outstanding customer satisfaction

Who Thrives Here:

• You’re organized, dependable, and thrive in a fast-paced setting


• You enjoy working with people and building relationships


• You bring a positive attitude and a strong work ethic


• You’re eager to grow your skills and your career


• Computer savvy

What’s in it for YOU?

• A workplace culture built on teamwork, respect, and growth - Because we believe in creating a positive environment where everyone thrives.


• Competitive pay – earn $40,000–$60,000 annually (based on experience + performance bonus potential)


• Comprehensive benefits package - We cost-share medical premiums because we want healthcare to be accessible and affordable for you and your family.


• Group RSP matching program - Because we care about your future and want to help you build long-term financial security.


• Employee family assistance program - Because we know life can be challenging, and support should always be within reach.


• Ongoing training & development - Because your growth is our growth


• Exclusive employee discounts on labour, parts, services, and vehicle purchases

At O’Regan’s, you’re not just filling a role, you’re joining a company that believes in promoting from within, supporting its people, and celebrating success.