Service Advisor

Midas; Brampton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Midas is seeking a dedicated Service Advisor to enhance customer service and optimize shop profitability. The role involves developing estimates, consulting with customers, and ensuring a safe working environment. If you have automotive knowledge and excellent communication skills, this is your opportunity for advancement in a dynamic environment.

Benefits

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Vision insurance

Qualifications

• 1 year experience in the automotive industry.
• General automotive knowledge.

Responsibilities

• Develop and present estimates, source parts and sell jobs to customers.
• Maximize safety and well-being of shop employees.
• Increase retail sales and shop profitability.

Skills

Customer Service

Communication

Team-building

Job description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Vision insurance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1 year experience in the automotive industry
• Excellent customer service skills
• Good communication skills
• Team-building skills
• Valid driver’s license
• Ability to work a flexible schedule including weekends, evenings, and holidays