Service Advisor

Midas Auto Experts; Brampton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Service Advisor to enhance customer satisfaction and optimize shop profitability. This role involves developing estimates, sourcing parts, and providing exceptional customer service. Ideal candidates will have a solid understanding of automotive services and a passion for helping customers. With opportunities for advancement and a supportive team environment, this position is perfect for those looking to grow in the automotive field. Join a company that values its employees and promotes a culture of excellence in service.

Benefits

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Vision insurance

Qualifications

• 1 year experience in the automotive industry.
• Valid driver’s license required.

Responsibilities

• Develop and present estimates and source parts for customers.
• Deliver superior customer service and consult with customers.
• Maximize shop profitability and achieve sales objectives.

Skills

General automotive knowledge

Customer service skills

Communication skills

Team-building skills

Flexible schedule

Job description

Join to apply for the Service Advisor role at Midas Auto Experts.

2 months ago Be among the first 25 applicants.

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Vision insurance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

• Develop and present estimates, source parts, and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contribute to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1 year experience in the automotive industry
• Excellent customer service skills
• Good communication skills
• Team-building skills
• Valid driver’s license
• Ability to work a flexible schedule including weekends, evenings, and holidays

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to, and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Motor Vehicle Manufacturing