Server Support Technician

Apex Systems; Mackenzie; On-site; CAD 50,000 - 70,000; Full time

Job summary

Apex Systems in Canada is seeking a Data Center Support Technician (Server Infrastructure) to join our Mackenzie, BC data center on a 12-month, full-time contract. The role is 100% onsite with relocation required and involves maintaining server infrastructure and coordinating maintenance activities.

You will support PowerEdge rack and tower servers, manage BIOS updates, work with RHEL and Ubuntu, and assist with hardware break/fix events, monitoring the data center environment and ensuring

Qualifications

• Strong hands-on server hardware experience and ability to support large enterprise data centers.
• Experience with PowerEdge rack and tower servers and familiarity with RHEL/Ubuntu.
• Comfortable in a high-availability, on-site data center environment; able to troubleshoot hardware issues.

Responsibilities

• Data Center Operations: support day-to-day activities, monitor environment, escort field engineers as needed.
• Infrastructure Management: maintain documentation, rack elevations, runbooks, and asset inventories.
• Server Administration & Support: BIOS updates, user administration, patching, and coordinating hardware break/fix with vendors.

Skills

Server hardware

PowerEdge servers

RHEL

Ubuntu

Data center environments

Troubleshooting

Onsite role

Job description

Job Title: Data Center Support Technician (Server Infrastructure)

Location: Mackenzie, BC (100% Onsite – Relocation Required)

Contract Length: 12 Months

Position Overview

We are seeking a hands‑on Data Center Support Technician to support day‑to‑day operations within a large enterprise server environment. The successful candidate will be responsible for maintaining server infrastructure, coordinating maintenance activities, supporting hardware break/fix processes, and ensuring the overall health and operational readiness of the data center.

This is a fully onsite role based in Mackenzie, BC. Candidates must be willing to relocate and work onsite five days per week without exception.

Required Skills & Experience

• Strong hands‑on server hardware experience
• Experience supporting PowerEdge Rack and Tower servers
• Experience administering or supporting Red Hat Enterprise Linux (RHEL) and Ubuntu operating systems
• Experience working within large‑scale server or data center environments
• Strong troubleshooting and operational support skills
• Comfortable working in a physically demanding data center environment

Nice‑to‑Have Skills

• Experience supporting PowerEdge XE servers

Key Responsibilities

• Data Center Operations
  • Support day‑to‑day data center activities and infrastructure operations
  • Proactively monitor the data center environment and identify potential issues, including hardware alerts, environmental concerns, and operational risks
  • Escort field service engineers and maintenance personnel as required
  • Manage parts inventory and logistics processes (training provided)
• Infrastructure Management
  • Maintain accurate documentation, including: Server serial numbers
  • Rack elevations
  • Runbooks
  • Asset inventories
  • Environment documentation
  • Coordinate scheduled maintenance activities with customer teams, including: Power maintenance
  • Cooling maintenance
  • Containment wall maintenance
  • Infrastructure upgrades
• Server Administration & Support
  • Perform BIOS lifecycle management and updates
  • Support user administration tasks
  • Execute server patching and update activities
  • Troubleshoot and coordinate hardware break/fix activities with vendor support teams
  • Assist with server firmware, software, and platform version updates as directed by customer stakeholders

Training Requirements

The selected candidate must complete XE Server Training prior to the start of the assignment. Successful completion of the training is mandatory before beginning onsite responsibilities.

Additional Requirements

• Must be willing to relocate to Mackenzie, British Columbia and work onsite 100% of the time.
• No remote, hybrid, or travel‑based work arrangements are available.
• Compensation rate is all‑inclusive; no additional travel or relocation expenses will be reimbursed.
• Must understand and be prepared for the realities of a remote northern location, including weather conditions and transportation requirements.
• Environmental Readiness
  • Be comfortable working in challenging weather conditions, including harsh winter environments.
  • Have access to reliable transportation suitable for winter driving conditions.
  • Understand that walking or cycling may not be practical year‑round due to weather and road conditions.
  • Be prepared to travel safely to and from the work site during all seasons.

Employment Type

• 12‑Month Contract
• Full‑Time
• 100% Onsite (Monday–Friday)

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844‑463‑6178.

Everforth Apex Benefits Overview:

In terms of professional development, EverforthApex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.