Server/Shift Leader - PARK Distillery Restaurant & Bar

BHC; Banff; On-site; CAD 40,000 - 56,000; Full time

Benefits offered by this job

Banff National Park lifestyle

Great earning potential

Staff events

Growth opportunities

Health benefits after 6 months

Outdoor/community involvement

Job summary

Banff Hospitality Collective in Banff is seeking a Server/Shift Leader to blend exceptional table service with daily operational leadership in a vibrant, fast-paced setting. You will guide front-of-house staff, coordinate between FOH and BOH, and ensure a seamless guest experience.

The role offers growth opportunities, a strong team culture, and perks like benefits after 6 months, plus the chance to work in Banff National Park and participate in community-focused staff events.

Qualifications

• ProServe certification and serving experience.
• Excellent communication and guest service skills.
• Flexible schedule to meet hospitality demands.
• Experience leading front-of-house teams is an asset.

Responsibilities

• Lead front-of-house staff and ensure high-standard service.
• Coordinate between FOH and BOH for smooth shifts.
• Manage customer feedback and guest experiences.
• Set up the restaurant for each shift with attention to detail.

Skills

ProServe certification

Serving experience

Excellent communication

Flexible schedule

Supervisory experience

Job description

We're seeking a Server/Shift Leader to join us at Park! Park is a backcountry lodge-inspired craft distillery in the heart of Downtown Banff. Gather 'round for campfire-inspired cuisine and wood-fired rotisserie specialties paired with our award-winning small-batch spirits distilled in-house. We are the only distillery located in a Canadian National Park so don't miss our free daily distillery tours for an exclusive look into our boutique distillery, where we hand-mill, hand-mash and hand-distill to preserve the purity of our ingredients. Our spirits are like no other in the world, because there is no other place in the world like Banff. Want to know more? Check us out here: https://parkdistillery.com/.

Server/Shift Leader

As a Server/Shift Leader, you will blend exceptional table service with daily operational leadership to ensure a seamless guest experience. On the floor, you'll deliver flawless, hospitality-driven service that reflects a genuine passion for our venue and community. As a Shift Leader, you will support the GM and AGM by guiding front-of-house staff, coordinating between FOH and BOH teams, managing customer feedback, and setting up the restaurant for successful, high-standard shifts.

We Love Perks! This Position Includes:

• Live, work & play in Banff National Park!
• Great earning potential
• Fun staff events - Outdoor activities, holiday parties, team socials + more
• Opportunities for growth & advancement across unique venues
• Health benefits plan available after 6 months of employment
• Work with a company that intentionally gets you outside as well as gives back to the community

What You Have:

• ProServe certification
• Previous serving experience
• Excellent communication skills
• Flexible schedule required
• Strong work ethic and a positive team player
• Previous supervisory experience is an asset
• You thrive in a fast-paced environment with the ability to stand for a full shift

Banff Hospitality Collective is: https://www.banffcollective.com/banff-restaurants

BHC is an equal opportunity employer.

We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply.

If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.