Server, Gordon Ramsay Burger - Casino Vancouver

Petroglyph Development Group; Coquitlam; Hybrid; CAD 21,000 - 29,000; Part time

Benefits offered by this job

Extended health and dental coverage

Pension plan with matching actions

Employee assistance programs

Paid time off

Dining discounts including Gordon Rams

Job summary

Casino Vancouver in Coquitlam, BC, is seeking a part-time Server for Gordon Ramsay Burger. You will guide guests through a high-paced service, deliver meals with polished hospitality, and contribute to an unforgettable dining experience.

The ideal candidate has at least 1 year of serving experience, available for evenings, weekends, and holidays, and can use POS systems. Serving It Right certification and Gaming Worker License eligibility are required.

Qualifications

• Minimum 1 year of restaurant serving experience.
• Evenings, weekends, and holidays availability.
• Experience using POS systems.
• Serving It Right certification required.
• Gaming Worker License eligibility may be required.

Responsibilities

• Greet guests and set a polished welcome for all guests.
• Provide accurate explanations of menu items and preparation methods.
• Take orders with modifications, allergens, and special requests.
• Deliver food and beverages promptly with attentive service.
• Engage guests to tailor the dining experience.
• Support bussers, hosts, and kitchen teams during peak periods.
• Process payments accurately and discreetly.
• Complete opening, closing and side duties as assigned.
• Maintain a clean, organized service area; ensure compliance with health and safety standards.
• Communicate effectively with guests and team members to ensure seamless service.

Skills

Guest-first mindset

Verbal communication

Written communication

Customer service

Teamwork

Tools

POS systems

Job description

Part Time Front Line Coquitlam, BC, CA

Salary Range: $18.25 To $18.25 Hourly

Job Description

At Gordon Ramsay Burger, every plate, every interaction, and every moment is an opportunity to ignite delight. Our Servers are the storytellers of the dining room - confident, charismatic, and committed to delivering the kind of hospitality that transforms a great meal into an unforgettable experience. With world-class flavours, bold culinary energy, and the unmistakable spirit of Chef Ramsay woven into every detail, our team brings passion, precision, and personality to the forefront.

As a Server, you guide guests through a vibrant, high-paced service journey - anticipating needs, elevating touchpoints, and ensuring every visit feels uniquely crafted. If you thrive in fast-paced environments, love creating memorable connections, and take pride in delivering polished, guest-first service, you’ll feel right at home in our dining room.

Key Accountabilities

• Creates a warm, polished welcome for all guests, setting the tone for an elevated dining experience.
• Provides accurate explanations of menu items, features, and preparation methods, ensuring guests feel informed and supported.
• Takes orders with precision, confirming details such as modifications, allergens, and special requests.
• Delivers food and beverages promptly while maintaining attentive, polished service throughout the meal.
• Engages guests to understand dining needs, anticipate preferences, and elevate the overall experience.
• Supports bussers, hosts, and kitchen teams to maintain smooth service rhythm during peak periods.
• Observes guest needs and communicates concerns or requests to management promptly.
• Processes payments accurately and efficiently while maintaining professionalism and discretion.
• Completes assigned opening, closing, and side duties to support daily operations.
• Maintains a clean, organized, and guest-ready service area at all times.
• Ensures compliance with licensing laws, health and safety standards, and all regulatory requirements.
• Communicates effectively with guests, team members, and leadership to ensure seamless service.
• Performs additional tasks as assigned or directed.

Education & Qualifications

• Minimum 1 year of restaurant serving experience.
• Must be available to work evenings, weekends, and holidays.
• Experience using POS systems
• Valid Serving It Right certification required.
• Ability to successfully obtain a Gaming Worker License.
• Excellent verbal and written communication skills with a guest-first mindset.
• Ability to exceed internal and external guest expectations through timely, effective, service-oriented communication.

Work Environment Considerations

This role requires standing for extended periods, working in a high-energy, fast-paced environment, and supporting operations during non-traditional hours, including evenings, weekends, and holidays.

At Casino Vancouver, nestled in the heart of Coquitlam, we’re proud to be one of the region’s most exciting entertainment destinations - a place where world-class experiences meet warm, polished hospitality. From the buzz of our gaming floor to the signature flavours of Gordon Ramsay Burger and the energy of our state-of-the-art show theatre, every part of our property is designed to bring people together for unforgettable moments. Our team plays a vital role in creating those moments, delivering service that’s welcoming, professional, and rooted in genuine connection.

Joining Casino Vancouver means becoming part of a high-performing, supportive community where your growth, your ideas, and your commitment to great service truly matter. Whether you’re helping guests feel at home, supporting fast-paced gaming operations, or contributing behind the scenes to keep the property running smoothly, you’ll be part of a team that’s continually evolving and proud to represent one of Coquitlam’s premier entertainment venues. If you thrive in energetic environments and want to make a meaningful impact every day, we’d be excited to meet you.

Eligible employees receive a competitive benefits package after completing probation and meeting the required hours threshold, including:

• Extended health and dental coverage
• Company pension plan with matching contributions
• Employee and family assistance programs
• Paid time off
• Dining discounts including at Gordon Ramsay Burger

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.