Server Cocotte Bistro

Gray Collection; Ottawa; Hybrid; CAD 32,000 - 42,000; Full time

Job summary

Gray Collection in Ottawa, ON, is seeking a dining room server to assist customers, take orders, and serve dishes, ensuring a memorable gastronomic experience. You will work with the dining room team to maintain service flow and uphold standards.

The role requires evenings and weekends, strong English and French communication, and the ability to work under pressure, with a focus on teamwork and customer satisfaction.

Qualifications

• Minimum of one year experience in food service.
• Excellent customer service skills.
• Strong interest in teamwork.
• Ability to work under pressure.
• Good organizational skills.
• Availability to work evenings and weekends.
• Excellent oral and written communication skills in English and French.

Responsibilities

• Set up the dining room before service begins.
• Advise customers and take orders.
• Serve dishes ordered.
• Inquire about customer satisfaction at every opportunity.
• Respond to customer requests.
• Do the billing once the meal is finished.
• Ensure cleanliness of work area, dining room and bathrooms.
• Perform any other related duties necessary for the smooth running of the service.

Skills

Customer service

Teamwork

Under pressure

Organizational skills

Bilingual English/French

Job description

The server advises customers, takes orders and serves food and beverages in the dining room. More generally, he/she collaborates with the other members of the dining room team to provide customers with an outstanding gastronomic experience.

RESPONSIBILITIES:

• Set up the dining room before service begins.
• Advise customers and take orders.
• Serve dishes ordered.
• Inquire about customer satisfaction at every opportunity.
• Respond to customer requests.
• Do the billing once the meal is finished.
• Ensure cleanliness of work area, dining room and bathrooms.
• Perform any other related duties necessary for the smooth running of the service.

QUALIFICATIONS:

• Minimum of one (1) year experience in food service.
• Excellent customer service skills.
• Strong interest in teamwork.
• Ability to work under pressure.
• Good organizational skills.
• Availability to work evenings and weekends.
• Excellent oral and written communication skills in English and French.