Server & Bartender: Elevate Guest Experience & Upsell

InnVest Hotels; Banff; On-site; CAD 28,000 - 42,000; Full time

Job summary

InnVest Hotels is seeking team members who share a passion for hospitality and guest service. Our culture emphasizes collaboration, voice for every team member, and opportunities to pursue personal passions within a diverse portfolio of hotels across Canada.

Join a nimble team that partners to deliver outstanding guest experiences and superior returns through quality hospitality investments. A career with InnVest offers exposure to Canada’s largest independently-owned hotel portfolio, with roles

Qualifications

• Basic reading, writing and math required.
• Food service experience with general knowledge of restaurant operations preferred.
• Alcohol awareness certification and/or food service permit as required by local or state government agency.

Responsibilities

• Describe all menu items; methods of preparation and prices as needed.
• Upsell established menu items or specials to maximize food and beverage revenues.
• Serve menu items to guests in a prompt and courteous manner according to service standards.
• Stock service station and perform pre- and post-shift side work (coffee, etc.).
• Forward customer payments to cashier and ensure correct change is returned.
• Greet and seat guests; assist with table clearing and glass filling as needed.
• Respond quickly to guest requests with a focus on satisfaction.

Skills

Interpersonal communications

Education

Basic reading, writing and math

Job description

InnVest Hotels is seeking team members who share a passion for hospitality and guest service. Our culture emphasizes collaboration, voice for every team member, and opportunities to pursue personal passions within a diverse portfolio of hotels across Canada.

Join a nimble team that partners to deliver outstanding guest experiences and superior returns through quality hospitality investments. A career with InnVest offers exposure to Canada’s largest independently-owned hotel portfolio, with roles