Server Assistant, Part-Time- Canoe

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 32,000 - 42,000; Part time

Job summary

A leading hospitality company seeks a Server Assistant to support front of house operations. The role involves maintaining high presentation standards, assisting with food service, and ensuring a positive dining experience for guests. Candidates should possess Smart Serve Certification and strong communication skills, ready to thrive in a fast-paced team environment.

Benefits

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% dining discount for all O&B locations

Employee referral program

Training and development opportunities

Access to health, dental and vision benefits

Qualifications

• Smart Serve Certification is required.
• High attention to detail and organizational skills.
• Ability to remain calm in a fast-paced environment.

Responsibilities

• Assist Servers by maintaining cleanliness and mise en place at tables.
• Run food to guests and ensure food quality meets standards.
• Communicate effectively with Servers and Hosts.

Skills

Attention to detail

Organizational skills

Strong oral communication skills

Calm under pressure

Education

Smart Serve Certification

Job description

Company Description

With over 25 years of culinary history, Canoe continues to challenge creative boundaries in the spirit of celebrating Canada and its distinct provinces. Connecting people to place through contemporary Canadian cuisine; Canoe crafts-inspired dishes reflect our country’s diverse landscape, history and culture. Our chefs work closely with farmers and suppliers to source the finest ingredients from across the nation.

What's in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The Day to Day:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required
• PT AM & PM and weekend/holidays

Qualifications

• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum

Additional Information

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.