Server - Alchemy

Oliverbonacini; Edmonton; On-site; CAD 17,000 - 24,000; Full time

Benefits offered by this job

Shared gratuities

Event night opportunities

Job summary

Oliverbonacini is seeking energetic servers for a fast-paced dining room in Edmonton. You will provide knowledge of menu items, offer recommendations, and deliver a seamless guest experience using the steps of service.

Under Front of House supervision, you will enter orders accurately into the POS, maintain section cleanliness, and uphold food-quality standards while engaging guests with a professional and friendly demeanor.

Qualifications

• Minimum of 2 years of serving experience in a similar environment.
• Valid Smart Serve Certification required.
• Attention to detail with accuracy and consistency.
• Ability to remain calm and efficient in a fast-paced environment.
• Excellent organizational and communication skills.

Responsibilities

• Create a positive guest experience through interaction and adherence to the steps of service.
• Be knowledgeable of all food and beverage items to make recommendations.
• Answer questions about food, beverages, wine and restaurant services.
• Enter orders accurately into the POS system.
• Monitor food quality and presentation standards and guest satisfaction.
• Respond promptly to guest requests or concerns.
• Ensure section cleanliness and organization throughout shifts.
• Be aware of guest allergies and special requests.

Skills

Smart Serve Certification

Customer service

Multitasking

Sales-driven

Strong communication

Tools

POS system

Job description

Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests.

The Day to Day:

• Create a positive guest experience through interaction and adherence to the steps of service
• Be knowledgeable of all food and beverage items in order to make recommendations
• Answer questions about food, beverages, wine and other restaurant functions and services
• Utilize seat-specific ordering so to not auction food when it is delivered to the table
• Ensure accuracy when entering information into the POS system
• Monitor food quality and presentation standards
• Ensure guests are satisfied with their food and service
• Respond promptly and courteously to any guest request or concern
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Be thoroughly familiar with the causes of food contamination and the methods of prevention
• Follow all food safety standards and systems
• Be aware of any special requests, inclusive of guest allergies
• Complete opening, closing and side-duties efficiently and safely
• Other duties as assigned or required

• Minimum of 2 years of serving experience in a similar environment
• Valid Smart Serve Certification required
• Strong attention to detail with a commitment to accuracy and consistency
• Ability to remain calm, professional, and efficient in a fast-paced environment
• Excellent organizational skills with a demonstrated ability to drive sales
• Proven ability to multitask and prioritize effectively
• Strong oral and written communication skills
• High level of food and beverage product knowledge
• Ability to maintain professional urgency and momentum throughout shifts
• Flexible availability, including evenings, weekends, and holidays as needed
• Event Night Availability (Able to work all Oilers Home Games & Concerts in Rogers Place)
• Legally eligible to work in Canada

This is a current vacancy.

Wage: $15 + shared gratuities

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.