Server

Hotel Equities; Nanaimo; On-site; CAD 17,000 - 26,000; Full time

Benefits offered by this job

Team-Driven culture

Paid vacation

Sick time & holidays

Career growth opportunities

Reduced hotel rates

Employee referral program

Job summary

Hotel Equities, a multi-award-winning hotel development and hospitality management company, seeks a friendly Server to join Courtyard by Marriott Nanaimo. You will support hotel operations, deliver exceptional service, and help the team achieve goals.

The role emphasizes guest satisfaction, teamwork, and adherence to safety and service standards in a fast-paced environment. Courtyard by Marriott Nanaimo offers growth opportunities and a supportive culture.

Qualifications

• Minimum of high school diploma or equivalent; supervisory roles may prefer more.
• Experience in food & beverage or hospitality preferred; varies by position.
• Knowledge of food safety and sanitation practices relevant to the role.
• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment and flexible hours.
• Active Serving-It-Right certification is required.

Responsibilities

• Provide friendly, professional service to guests and respond to requests promptly.
• Prepare, serve, or support food and beverages according to recipes and standards.
• Maintain clean, organized, and sanitary work areas.
• Follow food safety, sanitation, and responsible service requirements.
• Monitor supplies and communicate inventory needs.
• Assist with setup, breakdown, and cleaning of food and beverage areas.
• Collaborate with culinary, restaurant, banquet, and hotel teams.
• Follow cash-handling, POS, and company procedures where applicable.
• Support special events, banquets, and other operational needs.

Skills

Customer service

Communication

Team player

Attention to detail

Professionalism

Fast-paced environment

Education

High school diploma or equivalent

Tools

POS

Inventory systems

MS Office

Job description

Pay Range

CAD $18.92 - CAD $19.30 /Hr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Server to join our team Courtyard by Marriott Nanaimo.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Server, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Job Purpose

The Food & Beverage position supports the hotel's food and beverage operations by preparing, serving, or coordinating quality products and exceptional guest service. This position follows established standards for food safety, cleanliness, presentation, and service while contributing to an efficient and welcoming dining experience.

What You'll Do

• Provide friendly, professional service to guests and respond to requests promptly.
• Prepare, serve, or support food and beverage products according to established recipes and standards.
• Maintain clean, organized, and sanitary work and service areas.
• Follow food safety, sanitation, and responsible service requirements.
• Monitor supplies and communicate inventory or replenishment needs.
• Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
• Respond appropriately to guest concerns and seek management assistance when needed.
• Work collaboratively with culinary, restaurant, banquet, and hotel teams.
• Follow cash-handling, point-of-sale, and company procedures when applicable.
• Support special events, banquets, and other operational needs as assigned.
• Perform other duties as assigned.

Qualifications & Requirements

• High school diploma or equivalent preferred for supervisory roles.
• Previous food and beverage or hospitality experience preferred; requirements vary by position.
• Knowledge of food safety and sanitation practices appropriate to the role.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
• Must have active Serving-It-Right certification

What We're Looking For

• A hospitality-minded professional who enjoys serving guests.
• A dependable team player with strong attention to detail.
• Someone who maintains a positive attitude in a fast-paced environment.
• Professionalism, accountability, and a commitment to service excellence.

Physical Requirements

This position requires the ability to:

• Stand and walk for extended periods.
• Bend, reach, stoop, and lift throughout the workday.
• Lift, carry, push, and pull food, beverage, equipment, and supplies as needed.
• Occasionally lift up to 50 pounds depending on the position.
• Work in hot, cold, wet, or otherwise varying environments as required.

Technology & Systems

Experience with the following is preferred:

• Point of sales (POS)
• Inventory or ordering systems
• Microsoft Office Suite

Amazing Benefits At A Glance

• Team-Driven and Values-Based Culture
• Paid Vacation, Sick Time & Holidays
• Career Growth Opportunities & Leadership Development Programs
• Reduced Hotel Rates Throughout Our Marriott Portfolio
• Employee Referral Program

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.