Server

Fairmont Hotels & Resorts; Edmonton; On-site; CAD 22,000 - 25,000; Full time

Benefits offered by this job

Rate of Pay: $16.53 per hour

Staff accommodation assistance

Meal per shift

Employee travel program

Job summary

Fairmont Jasper Park Lodge is seeking a guest-focused server to join our luxury dining team. You will guide guests through the menu, recommend items, and ensure exceptional service at the table, delivering cuisine with warmth and attention to detail.

Your role involves serving, upselling, and maintaining pristine dining areas while upholding our brand standards and ensuring guest satisfaction.

Qualifications

• At least 6 months a-la-carte serving experience in the last 5 years.
• Pro Serve certification required.
• Successful completion of Food & Beverage test (80% or above).

Responsibilities

• Assist guests with menu items and recommendations.
• Sell and up-sell food and beverage items.
• Deliver and present food to guest tables.
• Process guest checks efficiently.
• Bus and re-set tables; maintain cleanliness.

Skills

Food service

Pro Serve

F&B knowledge

Job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new server, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

What You Will Be Doing

Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following:

• Assist guests with menu items and make recommendations
• Sell and up-sell food and beverage items in a positive manner
• Maintain full knowledge of menu items, garnishes, and preparation methods
• Deliver and present food items to guest tables
• Process guest checks efficiently
• Bus and re-set tables
• Perform opening, cleaning, and closing duties
• Handle guest concerns and recoveries according to brand standards
• Follow all safety and sanitation policies when handling food and beverage
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected
• Other duties as assigned.

Qualifications

Your experience and skills include:

• At least 6 months a-la-carte serving experience required in the last 5 years
• Successful completion of Food and Beverage test required 80% or above
• Pro Serve certification required.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

• Rate of Pay: $16.53 per hour
• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler(subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park LodgeGolf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodgeand over 5,700 properties with Accor