Server

HMSHost; Calgary; On-site; CAD 28,000 - 35,000; Full time

Job summary

A restaurant services company in Calgary seeks a skilled Server to provide excellent service by taking and delivering food and beverage orders efficiently. The ideal candidate will have at least 6 months of serving experience, demonstrate effective communication skills, and be able to lift up to 20 lbs. This is a fast-paced role where customer satisfaction is paramount and adherence to service policies is crucial.

Qualifications

• 6 months of closely related serving experience required.
• Friendly and enthusiastic interaction with the public and coworkers.
• Ability to lift/move up to 20 lbs.

Responsibilities

• Take food and beverage orders from guests.
• Maintain table appearance and check guest satisfaction.
• Follow service and cash handling policies.

Skills

Customer interaction

Order taking

Cash handling

Job description

Summary:

The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management.

This is a non-exempt position.

Essential Functions:

• Takes food and beverage orders, places the orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc.
• Presents check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to lift and/or move up to 20 lbs.
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Frequently immerses hands in water and water diluted with chemical solutions

Source: HMSHost