Senior Workday System Analyst

soti; Mississauga; On-site; CAD 91,000 - 114,000; Full time

Job summary

SOTI in Mississauga, Canada, is seeking a skilled Workday Consultant to configure and implement Workday modules across HCM, Compensation, Recruiting, Onboarding, Payroll and Finance, delivering end-to-end changes with a focus on business value.

The role requires 5–7 years of hands-on Workday experience, strong communication, and the ability to mentor teammates. You will partner with HR and IT to support upgrades, reporting, data integrity, and continuous process improvement.

Qualifications

• 5–7 years hands-on Workday support and configuration experience.
• Experience with Security, Reporting, Recruiting, Time off/Absence and performance reviews.
• Finance and/or Payroll knowledge is a plus.
• Strong business acumen and confidentiality.
• Excellent written and verbal communication for change management.
• Proficiency with MS Office (Excel, Outlook, Word, PowerPoint).

Responsibilities

• Configure and implement Workday changes in HCM, Compensation, Recruiting, Onboarding, Payroll, Finance and Performance.
• Assess impact of Workday changes on business processes and integrations.
• Lead complex Workday projects end-to-end with level 3 tickets.
• Ensure solutions align with the functional vision and roadmaps.
• Improve processes, stability, and delivery speed.
• Consult with clients to define scope and test/implement changes.
• Collaborate with HR and IT to improve workflow and experiences.
• Support major Workday upgrade releases with testing and change management.
• Design dashboards for reporting across the organization.

Skills

Workday

HRIS

Security & Compliance

Reporting

Education

Bachelor's Degree in Technology or related field

Tools

MS Office Suite

Job description

Who We Are

At SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for unconventional thinkers who appreciate the art of creating great software.

What's In It for You?

The People - From our humble origins in our founder's basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation, and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You'll get the chance to work with leading-edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams. You will work alongside SOTI's partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What You'll Do

Configure and implement functional changes in Workday in the following areas: HCM, Compensation, Recruitment, Onboarding, Payroll, Finance and Performance.

Assess and communicate impact of Workday functional changes to business processes and integrations.

Work on complex and strategic Workday projects, take ownership from end to end along with level 3 tickets.

Ensure that the proposed solutions are in line with the functional vision of the applications and roadmaps of our stakeholders.

Contribute to the fast-paced environment by thinking out of the box and continuously wanting to structurally improve the ways of working, the technical stability and the speed in which solutions are delivered.

Independently consults with clients to understand the business case for changes, process improvements, interfaces, or enhancements; evaluates needs; documents scope and objectives, work with clients to test and implement approved changes.

Partner closely and develop strong relationships with HR and the Business to improve workflow efficiency and transactional experiences. Ascertain future needs and develop/communicate to HR and IT to support the business.

Responsible for major Workday Upgrade releases by researching new functionality, testing, implementation and assist with change management.

Performs group data/bulk updates, exports, imports, data clean-ups, and research/report, provides corrective action on any data discrepancies.

Design, develop and evolve dashboards for reporting needs at all levels of the organization to support decision making.

Provide Workday Functional expertise to application development and maintenance teams and other IT organization teams.

Proactively engage with members in Senior Leadership, HR, Salesforce, IT, Procurement, and travel teams.

Mentor team members for their skill development and delivery.

Handle sensitive data with care ensuring all necessary security measures are taken.

Communicate regularly with cross-functional teams to ensure proper support, follow-ups, and deadline adherence.

Experience You'll Bring

Bachelor's Degree in Technology or related field.

5-7 years of hands‑on experience in Workday support, configuration experience preferred. With specific experience related to Security, Reporting, Recruiting, Time off/Absence and performance review. Additional experience with Finance and/or Payroll is required.

Business acumen and the ability to exercise proper judgment, such as maintaining confidentiality in all areas, are expected.

Excellent communication (written & verbal) for change management support, relationship building, presentation, and interpersonal skills required.

Must be able to manage multiple priorities, think tactically as well as strategically, demonstrate objectivity, be results-oriented, show initiative and creativity, and have a bias for action.

MS Office skills required - strong PC skills in Excel, Outlook, Word, and PowerPoint.

Replacement Role - The targeted compensation range for this position typically falls between $91,000 - $114,000 annually. Final compensation is determined by education, experience, and internal equity principles.

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only; final hiring decisions are made by people, not automation. For privacy-related questions, please contact [e-mail].

We are committed to providing accessible employment practices that are in compliance with the requirements under