Sr Engagement Manager

Workday, Inc.; Toronto; Hybrid; CAD 112,000 - 168,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Workday Canada is seeking a Sr. Engagement Manager to lead complex Workday deployments in our Toronto practice.

You will coordinate cross-functional teams, guide customers through delivery lifecycles, and partner with Workday leadership, consultants, and resource management to deliver successful deployments. You will drive project delivery, engage in pre-sales activities, and mentor Professional Services resources to ensure on-time, on-budget outcomes while leveraging Workday best practices.

Qualifications

• 4+ years managing complex HCM and/or ERP implementations, with a strong focus on Financials/HCM or Payroll.
• 3+ years deploying Workday, PeopleSoft, Oracle, SAP, Ultimate Kronos or similar software.
• Prior experience with professional services consulting or customer-facing HCM/ERP implementations.
• Previous experience with project management tools (Microsoft Project, Smartsheet, etc.).
• Ability to travel up to 50% of the time.

Responsibilities

• Project manage one or more Workday Financials/HCM/Payroll implementations concurrently.
• Participate in the sales cycle to gather requirements and develop proposals/SOWs.
• Provide guidance and mentoring to Professional Services resources on your implementations.
• Ensure projects are properly planned, staffed, and tracked for performance.

Skills

HCM/ERP implementations

Workday deployments

Professional Services experience

Project leadership

Travel readiness

Tools

Microsoft Project

Smartsheet

Job description

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

As a Sr. Engagement Manager in our Canadian practice, you will be the key player on a team that guides customers through the solution delivery and deployment lifecycle by partnering with Workday leadership, consultants, and resource management. You will be the Workday leader ultimately responsible for managing the Customer experience through deployments.

About the Role

• Project manage one or more Workday Financials/HCM/Payroll/implementations concurrently
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
• Provide guidance and mentoring to Professional Services resources working on your implementations
• Ensure projects are properly planned and staffed
• Manage and measure project performance using appropriate tools and techniques
• Perform risk management to collaboratively minimize and manage project risks proactively with customers
• Work with the client project manager to identify and resolve issues that could impact project scope and/or timeframes
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday best practices
• Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups
• Identify opportunities to position other service offerings
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from Professional Services to Product Support
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

About You

Basic Qualifications

• 4+ years of managing complex HCM and/or ERP implementations, with a strong focus on Financials/HCM or Payroll
• 3+ years deploying Workday, PeopleSoft, Oracle, SAP, Ultimate Kronos or similar software
• Prior experience working for a professional services consulting firm or supporting HCM/ERP implementations within the customer
• Previous experience with project management tools (Microsoft Project, Smartsheet, etc.)
• Ability to travel up 25% - 50% percent of the time

Other Qualifications

• Bilingual in French and English language preferred but not required
• Previous experience managing full project lifecycle, including P+L ownership is a plus
• Strong ability to support HR transformation and organizational change management initiatives within the context of a technology deployment
• Previous SaaS sales experience is a plus.
• Successful candidates have a balance of functional (business) and technical experience

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

• Primary Location: CAN.ON.Toronto
• Primary CAN Base Pay Range: $112,000 - $168,000 CAD
• Additional CAN Location(s) Base Pay Range: $112,000 - $168,000 CAD

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Diversity and Inclusion

Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree.

Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law. Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links.