Senior Vice President - Venue Operations

ECL Group of Companies; Regina; On-site; CAD 180,000 - 260,000; Full time

Job summary

ECL Group of Companies is seeking a Senior Vice President – Venue Operations in Regina, Saskatchewan. This in-office, full-time role leads venue and event operations across our sports and entertainment properties to ensure premier guest experiences and operational excellence.

The position drives staffing, standards, and budgets, coordinating with production, security, F&B, and guest services to ensure flawless event execution and long-term facility development.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 7+ years of progressive leadership experience in sports, entertainment, hospitality, or venue operations.
• Experience working in fast-paced live event environments.

Responsibilities

• Lead all venue and event operations across the organization's facilities and entertainment properties.
• Establish operational standards, policies, and best practices while supporting readiness and event execution excellence.
• Oversee staffing plans, scheduling, and operational coordination.

Skills

Leadership

Communication

Team management

Operational excellence

Education

Bachelor's degree in Business Administration

Job description

Senior Vice President – Venue Operations

Type: In-Office, Full-Time

Location: Regina, Saskatchewan

About Our Client

Our client is a sports and entertainment organization focused on creating and operating one of Canada's premier sports and entertainment destinations. The organization is committed to world-class venue operations, exceptional guest experiences, and operational excellence across its events and facilities. This is a senior leadership opportunity to shape venue and event operations across concerts, sporting events, conventions, exhibitions, and community events.

Key Responsibilities

Operational Leadership

• Lead all venue and event operations across the organization's facilities and entertainment properties.
• Establish operational standards, policies, and best practices while supporting operational readiness and event execution excellence.
• Oversee staffing plans, scheduling, and operational coordination.

Guest Experience

• Ensure exceptional guest, fan, sponsor, and partner experiences across events and facilities.
• Lead customer service initiatives and service quality standards.
• Address operational challenges and implement continuous improvement strategies.

Facility Management

• Support facility maintenance, capital improvements, and modernization initiatives.
• Coordinate with facilities, security, and safety teams to ensure operational compliance.
• Monitor operational budgets and cost management initiatives.

Event Execution

• Oversee operational planning for concerts, sporting events, conventions, and community events.
• Collaborate with production, security, food & beverage, and guest services teams.
• Ensure operational excellence before, during, and after events.

Strategic & Business Performance

• Work closely with executive leadership, event production, revenue teams, and operational staff to establish standards and improve efficiencies.
• Support long-term facility development initiatives and strategic priorities.
• Drive performance across revenue and profitability, guest satisfaction, operational efficiency, team performance, event execution, and strategic initiative implementation.

Qualifications

Education & Experience

• Bachelor's degree in Business Administration, Sports Management, Hospitality, Marketing, or a related field.
• 7+ years of progressive leadership experience in sports, entertainment, hospitality, or venue operations.
• Experience working in fast-paced live event environments.

Key Competencies

• Strong leadership, communication, and organizational skills.
• Proven ability to manage teams and drive operational performance.
• Strong financial and business acumen.
• Ability to work evenings, weekends, and holidays as required.

In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents.

Learn more: www.cic.gc.ca.