Senior Vice President - Venue Operations

ecl.vincere.io; Regina; On-site; CAD 180,000 - 260,000; Full time

Job summary

ecl.vincere.io is seeking a Senior Vice President – Venue Operations to lead venue and facility operations across the organization, ensuring safe, efficient, and exceptional experiences while driving operational performance.

You will oversee staffing plans, standards, capital improvements, and event execution for concerts, sports, conventions, and community events, partnering with production, security, food & beverage, and guest services teams to deliver outstanding results.

Qualifications

• 7+ years of progressive leadership experience in sports, entertainment, hospitality, or venue operations.
• Experience working in fast-paced live event environments.
• Bachelor’s degree in a related field.

Responsibilities

• Lead venue and facility operations across the organization, ensuring safe, efficient, and exceptional experiences while driving operational performance.
• Establish operational standards, policies, and best practices; support readiness and event execution excellence.
• Oversee staffing plans, scheduling, and operational coordination.
• Ensure exceptional guest, fan, sponsor, and partner experiences across events and facilities; lead service quality initiatives.
• Support facility maintenance, capital improvements, and modernization initiatives; monitor budgets.

Skills

Leadership

Communication

Organizational skills

Financial acumen

Business acumen

Education

Bachelor’s degree in Business Administration, Sports Management, Hospitality, Marketing, or related field

Job description

Senior Vice President – Venue Operations

Type: In-Office, Full-Time

Location: Regina, Saskatchewan

About Our Client

Our client is a sports and entertainment organization focused on creating and operating one of Canada’s premier sports and entertainment destinations. The organization is committed to world-class venue operations, exceptional guest experiences, and operational excellence across its events and facilities. This is a senior leadership opportunity to shape venue and event operations across concerts, sporting events, conventions, exhibitions, and community events.

Key Responsibilities

As the Senior Vice President – Venue Operations, you will lead venue and facility operations across the organization, ensuring safe, efficient, and exceptional experiences while driving operational performance and long-term facility development.

Operational Leadership

• Lead all venue and event operations across the organization’s facilities and entertainment properties.
• Establish operational standards, policies, and best practices while supporting operational readiness and event execution excellence.
• Oversee staffing plans, scheduling, and operational coordination.

Guest Experience

• Ensure exceptional guest, fan, sponsor, and partner experiences across events and facilities.
• Lead customer service initiatives and service quality standards.
• Address operational challenges and implement continuous improvement strategies.

Facility Management

• Support facility maintenance, capital improvements, and modernization initiatives.
• Coordinate with facilities, security, and safety teams to ensure operational compliance.
• Monitor operational budgets and cost management initiatives.

Event Execution

• Oversee operational planning for concerts, sporting events, conventions, and community events.
• Collaborate with production, security, food & beverage, and guest services teams.
• Ensure operational excellence before, during, and after events.

Strategic & Business Performance

• Work closely with executive leadership, event production, revenue teams, and operational staff to establish standards and improve efficiencies.
• Support long-term facility development initiatives and strategic priorities.
• Drive performance across revenue and profitability, guest satisfaction, operational efficiency, team performance, event execution, and strategic initiative implementation.

Qualifications

To succeed in this role, candidates should demonstrate:

Education & Experience

• Bachelor’s degree in Business Administration, Sports Management, Hospitality, Marketing, or a related field.
• 7+ years of progressive leadership experience in sports, entertainment, hospitality, or venue operations.
• Experience working in fast-paced live event environments.

Key Competencies

• Strong leadership, communication, and organizational skills.
• Proven ability to manage teams and drive operational performance.
• Strong financial and business acumen.
• Ability to work evenings, weekends, and holidays as required.

We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.

In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: www.cic.gc.ca.