Senior vice president, military family services

Canadian Forces Morale and Welfare Services - CFMWS; Ottawa; Hybrid; CAD 160,000 - 260,000; Full time

Benefits offered by this job

Health Benefits

Work Life Balance

Retirement Planning

Learning and Development

CF One Discounts

Job summary

CFMWS is seeking a Senior Vice President, Military Family Services to lead strategy, governance and the delivery of programs for military families across Canada. You will shape a national approach, collaborate with government, veterans and community partners, and guide a large, cross‑functional team toward measurable outcomes.

The ideal candidate brings bilingualism, senior leadership experience in social services or related fields, and strong strategic, operational and financial acumen.

Qualifications

• The ideal candidate is an accomplished and credible executive leader with extensive experience in social services, community development, or a related field.
• A consultative and collaborative leader with ability to build trusted relationships across government, military, and community partners.

Job description

CFMWS - WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

The Military Family Services (MFS) Division supports the operational effectiveness of the Canadian Armed Forces by supporting military families to lead positive and nurturing family lives. They develop the programs, governance and services available through either the Department of National Defence (DND) funded Military Family Services Program, the Veterans Affairs Canada (VAC) funded Veteran Family Program. The MFS Division includes the Support Our Troops Charitable fund and program that provides NPP funded activities, which includes providing financial assistance to promote family resiliency and supporting Veterans and serving members who may have an illness or injury through a variety of grants and programs.

The Senior Vice President, Military Family Services is a key member of the executive leadership team of CFMWS and provides enterprise-wide leadership for the design, delivery, and continuous evolution of programs that support military and Veteran families. Reporting directly to the Managing Director Non-Public Property/Chief Executive Officer of Staff of the Non-Public Funds (SNPF), Canadian Forces (CF), and serving on the Executive Management Board, the Senior Vice President is responsible for shaping a national approach to family services that contributes directly to Canadian Armed Forces (CAF) operational readiness.

QUALIFICATIONS NEEDED

The ideal candidate is an accomplished and credible executive leader with extensive experience in social services, community development, or a related field. The successful candidate brings a demonstrated ability to lead large-scale, complex programs within multi-stakeholder environments, translating strategic priorities into measurable outcomes. A consultative and collaborative leader, the individual is adept at building trusted relationships across government, military, and community partners, while also fostering high-performing internal teams.

Possessing strong strategic, operational, and financial acumen, they are comfortable navigating governance frameworks that bridge public sector accountability and social enterprise models. A forward thinking and adaptable leader, they are highly skilled at leveraging research, data, and emerging trends to inform program design and service delivery. Sound judgment, strong communication skills, bilingualism and a commitment to advancing the well-being of military families through innovative and impactful services is essential.

LANGUAGE REQUIREMENTS

Bilingual (English and French) Essential

Reading: Advanced

Writing: Functional

Oral: Advanced

BENEFITS AVAILABLE

• Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.
• Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
• Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
• Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.
• Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

OTHER INFORMATION

This is a publicly advertised job posting for an existing vacancy.

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

START DATE

To be determined

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.