Senior UX Researcher

Haptiq; Toronto; On-site; CAD 75,000 - 85,000; Full time

Job summary

A forward-thinking company is seeking a Senior UX Researcher to lead user research initiatives that shape impactful design strategies. In this dynamic role, you will collaborate closely with UX/UI designers and stakeholders, conducting research that informs design decisions and enhances user experiences. This innovative firm values creative problem solvers who thrive in a fast-paced environment and are passionate about making a difference. Join a talented team dedicated to pushing the boundaries of success while enjoying a fun and collaborative workplace culture. If you are ready to take your research skills to the next level, this opportunity is perfect for you.

Qualifications

• 3+ years of user research experience across product lifecycle.
• Strong understanding of human-centered design principles.

Responsibilities

• Lead user research to inform UX strategy and design decisions.
• Collaborate with designers and stakeholders to define research needs.

Skills

User Research

Human-Centered Design

Qualitative Research Methods

Quantitative Research Methods

Communication Skills

Time Management

Job description

Haptiq Technology and Solutions, a leader in uniting companies and their investors through innovative technology, is looking for a Principal Fullstack Engineer to join our dynamic team in Canada. Haptiq excels in transforming potential into tangible performance, offering a suite of meticulously designed software solutions that cater to a wide range of business needs. With a global footprint and a team of over 200 skilled professionals, we stand as a strategic partner for businesses navigating the complexities of the digital landscape.

The Opportunity

We’re looking for a Senior UX Researcher to join our design team and take the lead on research across multiple projects. You’ll own the UX research function and help shape how we approach design by uncovering insights that drive clear, thoughtful, and effective experiences for our clients’ users.

As the dedicated researcher on the team, you’ll partner closely with UX/UI designers and stakeholders to guide strategy, inform design decisions, and establish scalable research practices that bring user understanding to the forefront of every project.

Responsibilities and Duties

• Lead and conduct user research to inform UX strategy and design decisions across various client projects.
• Collaborate with UX/UI designers and stakeholders to identify research needs, define goals, and plan research activities.
• Synthesize findings into clear, actionable recommendations that elevate user experiences and support client goals.
• Communicate insights effectively through reports, presentations, and collaborative sessions.
• Define, evolve, and advocate for UX research best practices within the team.
• Balance multiple projects and priorities in fast-paced and sometimes ambiguous environments.

Requirements

• 3+ years of practical experience conducting user research across the product lifecycle — from early discovery through to validation.
• Strong understanding of human-centered design principles and how research supports effective UX.
• Experience applying a range of qualitative and quantitative research methods to real-world design challenges.
• Confidently presenting research insights to designers, stakeholders, and clients.
• Comfortable working independently, owning research from planning through to delivery.
• Strong communication, collaboration, and time management skills.

Why Join Us?

We value creative problem solvers who learn fast, work well in an open and diverse environment, and enjoy pushing the bar for success ever higher. We do work hard but we also choose to have fun while doing it.

Compensation

The salary range for this position is between $75,000 and $85,000 CAD per year, depending on experience, skill set, interpersonal skills, and other relevant qualifications.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Software Development