Senior UX Designer — Public Digital Experience (Contract)

Hard Problems; Laval; Híbrido; CAD 80.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Parking

Descripción de la vacante

Ville de Laval is seeking an experienced UX Designer to lead the digital user experience for the city’s transactional portal, shaping how residents interact with municipal services.

You will design for both existing products and new services, create user journeys, wireframes and prototypes, run user testing, and collaborate with editors, translators and developers in a hybrid setting with a 33.75-hour week.

Formación

• Bachelor's degree in design, industrial design, business, marketing or a related field.
• At least 6 years of relevant experience.
• Strong knowledge of responsive, user-centered web design and web ergonomics.
• Experience in transactional web forms, user research, usability testing.
• Portfolio demonstrating leadership in projects.
• Proficiency with Figma and the Material UI React.
• Knowledge of ReactJS, HTML5, CSS3, Web Services, JavaScript, and JSON.
• Adobe Creative Suite is an asset.

Responsabilidades

• Develop a digital user experience strategy aligned with Laval's strategic vision for digital service delivery.
• Identify, document, and represent user needs for web interfaces, including active participation in web interface specifications.
• Create user journeys, usage scenarios, wireframes, and prototypes to build the digital user experience and gather feedback quickly and frequently.
• Conduct user testing and act as an advocate for citizens' voices to continually improve the digital experience.
• Design, optimize, and simplify user interfaces by balancing citizen needs, organizational requirements, corporate design rules, web accessibility standards, and the capabilities of the technology stack; ensure consistency across developed interfaces.
• Work closely with the IT development team to align design work with web interface integration and support the integration of design and web components.
• Provide leadership in development and integration tasks for the transactional web platform.
• Plan and coordinate the work of internal and external contributors, including web editors, translators, graphic designers, and developer-programmers.
• Contribute to testing, evaluate designs, and make recommendations to improve product quality and the overall digital experience.

Conocimientos

User experience design

Responsive design

Prototyping

Usability testing

Leadership

User research

Educación

Bachelor's degree in design

Herramientas

Figma

Material UI React

Adobe Creative Suite

HTML5

CSS3

JavaScript

JSON

Descripción del empleo

Ville de Laval is seeking an experienced UX Designer to lead the digital user experience for the city’s transactional portal, shaping how residents interact with municipal services.

You will design for both existing products and new services, create user journeys, wireframes and prototypes, run user testing, and collaborate with editors, translators and developers in a hybrid setting with a 33.75-hour week.