Senior UX Designer

CYNET SYSTEMS; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a talented content designer to create user-friendly interfaces and enhance product functionality. This role involves designing content that meets user needs, ensuring accessibility, and collaborating with UX designers. You will apply your expertise in content management systems and agile development to produce effective content strategies. Join a dynamic team where your contributions will shape user experiences and drive product success in a collaborative and supportive environment. If you are passionate about content design and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Experience in user-centered content design and simplifying technical language.
• Ability to create and manage content that meets user needs and accessibility standards.

Responsibilities

• Design user-friendly interfaces and ensure great user experiences.
• Collaborate with UX designers and conduct user testing.

Skills

User-centered Content Design

Content Management Systems

Content Analysis and Auditing

Agile Development

Figma

Research Documentation

Mentoring and Coaching

Tools

Figma

Job description

Job Description:

Responsibilities:

1. Create effective, user-friendly, and visually appealing interfaces.
2. Design the overall functionality of the product to ensure a great user experience, and iterate upon it based on user testing feedback.

Experience and Skill Set Requirements:

User-centered Content Design (30%):

• Experience designing content that meets user needs and simplifies complex, technical language and processes.
• Ability to discern the right information in the appropriate format for users.
• Robust experience in writing, editing, and publishing digital content.
• Experience using content management systems and content production processes.
• Ability to write in plain, clear language that conveys accessible information.
• Expertise in content analysis, auditing, and copyediting to align with user needs and best practices.
• Possess a toolkit of methods and approaches for content design challenges throughout product development.
• Understanding of government accessibility requirements and designing content for assistive technologies like screenreaders.
• Ability to use data, research, and evidence to review and improve content iteratively.
• Consistently apply content standards and style guidelines.
• Understand content lifecycle management and advocate for it among stakeholders.
• Contribute to content strategies and policies, including creating content patterns or standards.
• Produce content concepts and prototypes using various methods, from sketches to clickable prototypes.
• Collaborate with UX and Service designers in research and product design activities such as user interviews and usability testing.
• Practice ego-free design by being open to feedback and collaboration.
• Apply pragmatic, thoughtful design approaches aligned with organizational needs.

Communications (20%):

• Strong skills in preparing research documentation such as reports, reviews, and assessments.
• Ability to present ideas and suggestions clearly and in a user-friendly manner.
• Communicate content design concepts and prototypes effectively.
• Engage with technical and business experts to gather key information.
• High emotional intelligence to navigate stakeholder interests and build consensus.
• Strong mentoring and coaching skills to convey design concepts to team members and stakeholders.

Agile Product Development (15%):

• Experience working in agile, sprint-based environments.
• Understanding of iterative development cycles (Client, Agile, Beta, Live).
• Collaborate and share design tasks with multiple designers on complex projects.
• Conceptualize design tasks within the larger product development context.
• Be adaptable and responsive to feedback on work and processes.

Experience (15%):

• Experience with medium to large product/service design projects.
• Designing content for complex organizational services and products.
• Leading strategy and execution on content design.
• Proficient with Figma and designing with a design system.
• Conducting content audits and creating content adhering to standards and style guidelines.
• Preparing documentation for translation into other languages.