Senior UX Design Manager

Lenovo; Morrisville; On-site; CAD 90,000 - 130,000; Full time

Job summary

Lenovo is seeking a Senior UX Designer to lead the UX strategy for enterprise tools that support sales and operations. The ideal candidate will have over 7 years of experience in UX design, a strong portfolio, and a passion for mentoring others. This role emphasizes collaboration and strategic design to enhance user experiences within the company.

Qualifications

• 7+ years of experience in UX, service design, or related field.
• Portfolio demonstrating strategic and systems-level thinking.
• Proven ability to lead UX projects across digital and non-digital touchpoints.

Responsibilities

• Lead discovery and definition of UX strategy for enterprise tools.
• Collaborate across functions to create user experience visions.
• Mentor and manage junior designers.

Skills

UX Design

Service Design

Systems Thinking

Storytelling

Collaboration

Research

Education

Bachelor's degree in design, UX or related field

Job description

* United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

We’re looking for a Senior UX Designer with people management responsibilities who thrives at the intersection of research, strategy, and systems thinking. You’re someone who brings clarity to complexity, uses storytelling to align teams, and is motivated by solving meaningful problems—not just creating beautiful interfaces.

In this role, you’ll help shape the future of internal tools that power sales, partnerships, and operations at scale. You’ll lead discovery, define opportunities, and help build user-centered solutions that truly support the way our people work.

What You’ll Do

• Lead discovery and definition of UX strategy for enterprise tools used by salespeople, partners, and internal teams
• Collaborate across functions to create user experience visions, define design opportunities, and influence product roadmaps
• Use qualitative and quantitative data to inform design strategy and prioritize impactful solutions
• Develop and present compelling narratives, journey maps, and visual frameworks that clarify complex experiences and align stakeholders
• Plan and scope research and design workstreams in coordination with product and engineering partners
• Deliver experience maps that capture both digital workflows and offline processes to guide holistic design
• Partner with product managers, researchers, and UI designers to bring concepts to life while maintaining design intent
• Mentor and manage junior designers and contribute to building a strong, user-centered design culture

What You Bring

• 7+ years of experience in UX, service design, or a related field, with a portfolio that demonstrates strategic and systems-level thinking
• Have a minimum of a bachelor's degree in design, UX or other related fields
• Proven ability to lead UX projects and discovery efforts across complex digital and non-digital touchpoints
• Experience scoping and structuring UX work in alignment with business goals

Preferred Qualifications:

• Strong communication skills—confident presenting both visually and orally to business stakeholders at all levels
• A proactive, collaborative, and user-first mindset—you’re driven by impact
• Passion for mentoring and helping others grow in a collaborative, fast-paced environment

If you’re excited about improving how people work through strategic design—and want to do it on a team that values clarity, collaboration, and curiosity—we’d love to hear from you.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations: * United States of America - North Carolina - Morrisville

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